Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Only location I will go to. I love the customer service I receive and being so close to my job it’s always my top choice.
MM
Mike
May 10, 2026
1.0
Have been here many times. Found a coupon code online. Website accepted it. My total was $19.34. When I got to the window to pick up, I was told that I owed, I believe $4.86 which was the discount the coupon gave me. I asked for the manager, and she said that their system showed that I was only charged $14.50 for my order. I looked it up in my Discover Card Website on my phone and showed her the pending transaction for $19.34. She refused to accept that and told me that I'd have to pay the additional $4.86 and then call the home office tomorrow to try to get a refund. I told her, especially with the evidence from Discover, that I wasn't going to do that. She said she would cancel my order. I agreed. She then said it would take 7 to 10 days for the refund to show up on my card. Great! Something else I have to keep track of. I think I'll dispute the charge in the morning. What a hassle.
The point is, she would rather get nothing for a pizza they already made, in spite of the fact that Discover's website showed them they were paid in full, rather than take the chance that they would get only $14.50 for my order. So they got nothing and the food went to waste.
And they lost a customer.
HH
Haley Hill
May 1, 2026
5.0
So hot and fresh staff has great customer service especially the general manager Rori ! Will definitely be ordering from this location for now on! Thankyou guys!!!
LR
Lorna Russell
May 1, 2026
5.0
I ordered pizza for my classroom, and the experience was fantastic from start to finish. When I arrived to pick up the order, I was greeted warmly and made to feel genuinely appreciated. The staff went above and beyond by making sure I had everything I needed—paper plates, napkins, and even silverware—and they checked to see if there was anything else I might need.
When I got back to the school, everything in the order was exactly right. The food was cooked to perfection and tasted amazing. It made things so easy for me and enjoyable for my students. I truly appreciate the excellent service and quality, and I’ll definitely be ordering from them again!
RM
Riley Maxstead
Apr 29, 2026
5.0
I love going to this location. The staff are welcoming and the manager is friendly. The pizzas are always delicious and hot. Their party room is great for small gatherings.
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust. It is a family-owned pizza company founded in Columbus, Ohio in 1963.
What are the typical opening hours for Donatos Pizza?
Donatos Pizza is open from 11:00 AM to midnight on Monday through Thursday and Sunday. On Friday and Saturday, it is open from 11:00 AM to 1:00 AM.
Does Donatos Pizza offer delivery and pickup services?
How can I order from Donatos Pizza online or on mobile?
You can order Donatos Pizza online at their website https://www.donatos.com or use the Donatos Pizza app available on the Apple App Store and Google Play Store.
What payment options are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Does Donatos Pizza accommodate families and accessibility needs?
Yes, Donatos welcomes families and provides wheelchair accessible entrances and restrooms, as well as high chairs for children.
Are there nearby places to visit before or after dining at Donatos Pizza?
Nearby places include Grain and Grape, a wine bar and liquor store, and Wings Restaurant and Bar, offering American and Chinese cuisine — both good options for additional dining or drinks.
Is there convenient automotive service near Donatos Pizza?
Yes, Bowman Tire and Repair Center and Stiffler’s Carstar Collision are nearby automotive service centers that customers can use before or after visiting Donatos Pizza.
Where can I find wine or liquor stores close to Donatos Pizza?
Grain and Grape, a nearby wine bar and liquor store, is a great option for customers who want to pick up wine or relax with a drink after enjoying Donatos Pizza.
What type of food does Donatos Pizza specialize in?
Donatos specializes in Pepperoni and Thin Crust Pizza with Edge to Edge® toppings, along with oven baked subs, appetizers, and desserts.
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Certified May 17, 2026Yext Knowledge Graph
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