Donatos Pizza

Reviews

• CJ

  Chanel Jones

  5 days ago
  5.0
  Only location I will go to. I love the customer service I receive and being so close to my job it’s always my top choice.
• MM

  Mike

  May 10, 2026
  1.0
  Have been here many times. Found a coupon code online. Website accepted it. My total was $19.34. When I got to the window to pick up, I was told that I owed, I believe $4.86 which was the discount the coupon gave me. I asked for the manager, and she said that their system showed that I was only charged $14.50 for my order. I looked it up in my Discover Card Website on my phone and showed her the pending transaction for $19.34. She refused to accept that and told me that I'd have to pay the additional $4.86 and then call the home office tomorrow to try to get a refund. I told her, especially with the evidence from Discover, that I wasn't going to do that. She said she would cancel my order. I agreed. She then said it would take 7 to 10 days for the refund to show up on my card. Great! Something else I have to keep track of. I think I'll dispute the charge in the morning. What a hassle. The point is, she would rather get nothing for a pizza they already made, in spite of the fact that Discover's website showed them they were paid in full, rather than take the chance that they would get only $14.50 for my order. So they got nothing and the food went to waste. And they lost a customer.
• HH

  Haley Hill

  May 1, 2026
  5.0
  So hot and fresh staff has great customer service especially the general manager Rori ! Will definitely be ordering from this location for now on! Thankyou guys!!!
• LR

  Lorna Russell

  May 1, 2026
  5.0
  I ordered pizza for my classroom, and the experience was fantastic from start to finish. When I arrived to pick up the order, I was greeted warmly and made to feel genuinely appreciated. The staff went above and beyond by making sure I had everything I needed—paper plates, napkins, and even silverware—and they checked to see if there was anything else I might need. When I got back to the school, everything in the order was exactly right. The food was cooked to perfection and tasted amazing. It made things so easy for me and enjoyable for my students. I truly appreciate the excellent service and quality, and I’ll definitely be ordering from them again!
• RM

  Riley Maxstead

  Apr 29, 2026
  5.0
  I love going to this location. The staff are welcoming and the manager is friendly. The pizzas are always delicious and hot. Their party room is great for small gatherings.

Frequently Asked Questions About Donatos Pizza