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Brand Certified

Donatos Pizza

3.4
(286 reviews)

Business Details

2769 Northland Plaza Drive, Columbus, OH
43231, United States
(614) 895-0111
https://www.donatos.com

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Location

Donatos Pizza
2769 Northland Plaza Drive, Columbus, OH
43231, United States

Hours

Monday11:00 AM - 12:00 AM
Tuesday11:00 AM - 12:00 AM
Wednesday11:00 AM - 12:00 AM
Thursday11:00 AM - 12:00 AM
Friday11:00 AM - 1:00 AM
Saturday11:00 AM - 1:00 AM
Sunday11:00 AM - 12:00 AM

Menu

1 menu · 51 items

Explore offerings from Donatos Pizza on 2769 Northland Plaza Drive in Columbus, with popular pizza, calzatos, subs, and sides available at this location.

Donatos Pizza Menu 1

51 items

Reviews

3.4
286 reviews
5 stars
117
4 stars
52
3 stars
18
2 stars
17
1 star
82
  • KM
    Kat Mount
    3 days ago
    1.0
    This is my second ZERO star review, they fixed my last order over 2 months ago so I deleted that review. BAD MISTAKE. My husband wanted Pizza Hut but I convinced him to try Donatos again. Another mistake. Came via DoorDash, paid in cash, $15 tip on a $60 order. I ordered 3 pizzas and two 2 liters. My pizzas were supposed to be well done. Weren’t even close. I was missing a 2 liter of Pepsi. Dasher said he would go get it. Time goes by, I have to call the store. I bet put on hold. Then hung up on. Call back, put on hold, talk to some girl, she didn’t know what was going on, I could hear a man in the back saying they were out and he would credit me, told her I paid cash. Says hold on, puts me on hold, picks up the. Hangs up. Call back again, put on hold, then pick up and hang up. Call again. I really am trying to give yall a chance here. I’m done. I’ve lived in this area for 20 plus years. The last year, when the GM isn’t there, the store is straight trash. So anyways yeah because I paid cash they didn’t even offer a credit he just flat out avoided it. I mean all he had to do was have someone call me before it was delivered to explain and handled the correct way, I wouldn’t be writing another bad review. This is crazy. I was a GM for a pizza place and I would never allow my employees do this to a customer. Anywho just wanted to share my experience.
  • NN
    Nick
    Aug 9, 2026
    5.0
    Pizza is perfect every time
  • ML
    Michael Lincoln
    Jul 16, 2026
    3.0
    This location used DoorDash to deliver my order. The driver was holding my pizza sideways. I have saw the bag hit his car a couple of times. The toppings of my pizza was mostly on the top and backside of the box instead of on the pie. Highly disappointed with this delivery service. I thought it was given knowledge to hold pizza horizontally to the ground and not vertically.
  • RF
    Rose Fraker
    Jun 14, 2026
    5.0
    William helped me out and this is the first time picking up a order from here seeings how i live clear across town on the westside and the donatos on eakin really messed things up and somehow my order was sent to this location William was very polite and he fixed everything ..
  • KM
    Kat Mount
    May 28, 2026
    1.0
    Wish I could give 0 stars on the service I received tonight. Ordered online, it wouldn’t take my card so I called in and paid about $31 out of $46. DoorDash shows up and I pay the lady a tip and the rest of the amount I owed. She comes up with the wrong order so I tell the lady it’s wrong and then I call the store only to be hung up on twice. I drove up there because I didn’t want my order wrong again, it is a little busy but I go in and I explain the situation to the kid that’s upfront and he says OK i’m going to look at this real quick and then he proceeds to refund my money which I only had enough on my card for the $31 didn’t even tell me he was doing that then tells me I owe the full amount of $46 and I’m like no it’s not back on my card and I know it takes a couple days so how am I supposed to pay for my food now because you didn’t communicate that that’s what was gonna happen. You just took it Off so he says he’s going to talk to the manager and she’ll come talk to me. As I’m waiting for about 25 minutes, I have text times to prove that, He keeps getting on his phone someone keeps calling him and I believe it’s his girlfriend. It sounded like and he’s yelling and cussing and they’re just going back-and-forth the whole time he’s like handling food and just like nobody’s paying attention to me or the other customers that have walked in behind me. The manager did end up, giving me my food and said he should have given it to me in the beginning because obviously that was my mistake but I just wanted to put this out there that that wasn’t OK. I just had a really bad experience and I just wanted to share that

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