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Brand Certified

Chipotle Mexican Grill

3.2
(369 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
1195 Olentangy River Rd, Columbus, OH
43212, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 1195 Olentangy River Rd in Columbus, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.2
369 reviews
5 stars
148
4 stars
46
3 stars
21
2 stars
33
1 star
121
  • KM
    Kelli Murray
    Jun 30, 2026
    2.0
    Team members wouldn't take time to correct my order after I read it to them then tried to correct it when they got it down the line.
  • HH
    Harper
    Jun 29, 2026
    5.0
    Went in the morning right after they opened and everything was great. Satisfied with the service, portion sizes, and taste of the food!
  • RC
    Rodrigo Herrera Del Castillo
    Jun 25, 2026
    5.0
    Whoever the manager was on June 11, 2026, around 8:00 p.m. deserves recognition. I believe it was a younger Black man, and I was impressed by the way he actively supported and trained his team while ensuring everything ran smoothly. His leadership and willingness to help his employees did not go unnoticed. Although the line was a bit long, it moved efficiently, the staff remained friendly, and the food was prepared exactly as expected. It was a great experience overall, and I hope management recognizes the positive impact this manager has on the team.
  • MJ
    Michael Jasilionis
    Jun 24, 2026
    1.0
    Why are 4 employees standing at the counter telling jokes when there are 20 people in line? This place is a joke. Every chipotle in this city is so poorly ran. If you’re a manager or franchise owner of this chipotle you should be ashamed at how awful your service is.
  • SM
    S M
    Jun 17, 2026
    1.0
    Unfortunately, this is the closest Chipotle to my house, but it is by far the worst location I have ever visited. You can almost guarantee that something will be wrong with your order experience. They’re frequently out of ingredients, sometimes multiple ingredients at the same time, and it seems like basic operational issues never get resolved. The management at this location is clearly struggling. Employee morale appears extremely low, and it shows in both the speed of service and overall customer experience. I’ve waited as long as 45 minutes for food here, which is completely unreasonable for a fast-casual restaurant. On top of that, staff members are often unfriendly or indifferent, making an already frustrating experience even worse. What is most disappointing is that this isn’t an isolated incident. The problems are consistent and have been for a long time. This location has developed a reputation throughout Columbus as one of the worst Chipotles in the area, and unfortunately, that reputation is well deserved. I keep hoping things will improve, but after so many disappointing visits, it’s hard to have any confidence that they will.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill at 3rd & Olentangy?

Chipotle Mexican Grill at 3rd & Olentangy is open every day from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Columbus, OH?

It is located at 1195 Olentangy River Rd, Franklin, Columbus, OH 43212, USA.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 26, 2026Yext Knowledge Graph
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