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Brazilian Grill & Bakery

4.7
(1,618 reviews)

Business Details

5818 Columbus Square, Columbus, OH
43231, United States
(614) 394-9254
https://braziliangrillandbakery.com

About

Brazilian Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Brazilian Grill & Bakery
5818 Columbus Square, Columbus, OH
43231, United States

Hours

Monday7:00 AM - 9:00 PM
Tuesday7:00 AM - 9:00 PM
Wednesday7:00 AM - 9:00 PM
Thursday7:00 AM - 9:00 PM
Friday7:00 AM - 11:00 PM
Saturday8:00 AM - 10:00 PM
Sunday8:00 AM - 6:00 PM

Menu

1 menu · 90 items

Explore offerings from Brazilian Grill & Bakery on 5818 Columbus Square in Columbus, with popular brazilian empanadas, burgers and sandwiches, appetizers, and entrees available at this location.

Full Menu

90 items

Reviews

4.7
1,618 reviews
5 stars
1,304
4 stars
179
3 stars
60
2 stars
35
1 star
40
  • MJ
    Ms Lady Jones
    2 days ago
    5.0
    It was nice experience. 1st time there did buffet. My wife and I dont eat carb items so the salad bar wasn't really for us. It had nice options my daughter liked. Bean and rice. I had lettuce and cheese with ranch and added grilled chicken. I tried all the non pork meats I saw. They were good but I like my meat medium and some cuts were well done and a little to salty for me. But we did enjoy ourselves
  • BD
    Brenda Dillon
    3 days ago
    4.0
    My husband & I shared the steak meal for 2. It was REALLY good. Highly recommend. One of the steaks was tough; but, the others were super good. (It comes with several small steaks.) We love "different." Enjoyed trying their different Brazillian sides. Service was pretty good. Just not much for the atmosphere. It was really loud & more bar style than restaurant...and it's in the other side of a Brazilian grocery store. I would go back, just maybe for lunch, hoping for a calmer atmosphere.
  • BB
    Brandon Brock
    4 days ago
    4.0
    The food is pretty good we chose the buffet options. I was disappointed in the amount of options in the buffet before the meat. I'm used to there being a dessert option in the buffet but they didnt have one unfortunately. One item I was looking forward to was the fried yuca but it was overcooked and dry. The meat was absolutely delicious, but be prepared to wait in the line for a while if it's busy as it moved pretty slow. I thought it was cool they had so many juice options, my wife got the guava and really enjoyed it. The staff were kind but very disorganized, we weren't sure who our server really was. Had we gone with the normal menu and not the buffet I think it would've been a bad experience. Overall I would likely come back but only when it's less busy and order one of the entrees off the menu as I didn't really feel the buffet was worth it.
  • JJ
    Jhonny
    Sep 13, 2026
    1.0
    It is regrettable to see a restaurant treat customers this way. If a business cannot provide the minimum level of organization, courtesy, and respect to those who are paying, perhaps it should first get its own house in order before continuing to serve the public. And I want to make this very clear: my complaint is not because I had to wait a few minutes. My complaint is about the way I was treated. I was here on Friday and already found the operation completely disorganized. One person was responsible for handing out tickets to a huge line of customers waiting for the buffet while, at the same time, handling requests from people on the other side of the counter. I waited approximately five minutes just to get my ticket, while customers stood there with their plates and their food getting cold. This is not the fault of an employee who is overloaded; it is a lack of planning and management. A restaurant that operates a buffet needs to have the proper structure to handle its own customer volume. Even so, I decided to give this place another chance and came back on Sunday. That was a mistake. When I arrived, there was a sign instructing customers to wait, but it was facing inward rather than toward the people entering the restaurant. Since there were tables available and no instructions visible to me, I walked in. When I asked for a table, instead of being politely informed about the procedure, I was treated by the employee in an extremely rude and harsh manner, as if I were being reprimanded for having done something absurd. I do not accept being treated this way anywhere, especially not at an establishment where I am coming in to spend my money. If there is a procedure, TRAIN YOUR STAFF TO EXPLAIN IT. Do not take your company’s own disorganization out on the customer. It would have been very simple to say: “Sir, I’m sorry, we have a waiting list. I’ll take your name and we’ll get you a table as soon as possible.” That is called courtesy. That is called customer service. That is called knowing how to work with the public. What I received was exactly the opposite. And what is even more concerning is reading the reviews of this establishment and finding other complaints about the service. When multiple customers complain about the same problem, it stops being an isolated incident and becomes a major warning sign for management. I am a restaurant owner in Brazil, and I also work with buffet operations, and I would be ashamed if I found out that a customer walked into one of my establishments and left feeling as mistreated as I did here. No employee should ever make a customer feel like they are a nuisance simply because they want to be served. A restaurant does not survive on food alone. It survives because of people. You can have the best food in the city, but when customers are greeted with arrogance, rudeness, and a lack of professionalism, the taste of the food becomes the least important part of the experience. What impressed me most was the feeling that I, THE CUSTOMER, was somehow inconveniencing the restaurant simply by being there. If serving customers seems to be such an inconvenience, perhaps it is time to seriously reconsider the purpose of working in customer service. I walked in wanting to eat. I walked out feeling humiliated and deeply disrespected. After two bad experiences and, most importantly, the way I was treated today, I will not be coming back and I do not recommend this place.
  • AU
    A Google User
    Sep 9, 2026
    4.0
    I went to this Brazilian place a couple of weeks ago, and overall I had a really great experience. The food was absolutely amazing! I had a Brazilian snack filled with chicken and cream cheese, and I also tried the all-you-can-eat buffet. As soon as I walked in, there was what I believed Brazilian music playing, which made the atmosphere feel even more authentic and welcoming. My wife got a coxina from a tall girl with slicked-back hair. My wife said she was treated amazingly and believes her name was Gaby. She was very friendly and took the time to explain what the different foods in the display case were, as well as the desserts. My wife felt very welcomed and had a great experience because of her. I ended up wanting another chicken-and-cream-cheese snack, so I went back to order one. Gaby was in the back making pastries, so I was helped by a really tall guy with curly hair. Unfortunately, his attitude made me feel less welcome. It seemed like he may have been more interested in getting back to talking with his coworkers, which was a little disappointing. Other than that interaction, everything was really good. The food was delicious, the atmosphere was great, and my wife especially appreciated how welcoming and helpful Gaby was. Hopefully, I’ll come back again and get to see her because she definitely made our visit better!

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Certified October 04, 2026Yext Knowledge Graph
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