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Baskin-Robbins

2.5
(68 reviews)

Business Details

1220 Morse Rd, Columbus, OH
43229, United States
(614) 420-2200

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 1220 Morse Rd, Columbus, OH — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
1220 Morse Rd, Columbus, OH
43229, United States

Hours

Monday5:00 AM - 9:00 PM
Tuesday5:00 AM - 9:00 PM
Wednesday5:00 AM - 9:00 PM
Thursday5:00 AM - 9:00 PM
Friday5:00 AM - 9:00 PM
Saturday5:00 AM - 9:00 PM
Sunday5:00 AM - 9:00 PM

Menu

1 menu · 189 items

Explore offerings from Baskin-Robbins on 1220 Morse Rd in Columbus, with popular flavors, scoops, cappy™, and refreshing beverages available at this location.

Baskin-Robbins Menu

189 items

Reviews

2.5
68 reviews
5 stars
16
4 stars
9
3 stars
4
2 stars
4
1 star
35
  • DG
    Diego Garcia
    May 1, 2026
    1.0
    no crompren en linea en este negocio es una basura completa no tienen nada de lo que pides y son muy groseros al atender, seria mejor que cerraran por que ese negocio asi coml esta no funciona bruhhh
  • FF
    ftm ftm
    Mar 22, 2026
    1.0
    DO NOT TRUST THIS PLACE!!!Absolute garbage. They are stealing people's money.. I put in online order in. When I arrived, they told me half of the stuff I ordered they didn't have.. they told me they couldn't cancel it, I had to call customer service... except they are owner operator and baskin robbins corporate can't give me my refund... they had no resolution to give me my money back... they offered to switch the ice cream and that was the only way they can help.. ..
  • BB
    Bruce Bartlett
    Dec 21, 2021
    1.0
    Worst experience(s) ever! Staff completely clueless, un-professional, and rude. I find that I am not alone when looking at the reviews.. How a District rep for Dunkin or Baskin-Robbins hasn't addressed this is beyond me. Even if this is a franchise store...aren't there minimum standards of competence.
  • JW
    Jennifer Watson
    Mar 13, 2019
    1.0
    Was really disappointed in the service we received tonight. It was a beautiful day so we decided to go inside for ice cream. We are a family of 4 and there was a family of 6 in front of us. There were 3 workers maybe 4 I couldn't tell for sure because all of them were hiding in the back while 1 girl was helping all of us in the lobby. Besides the 10 of us in the lobby they were not busy at all so It was extremely frustrating that we had to wait for as long as we did especially when there were other staff. The girl helping us seemed highly annoyed which was understandable considering her co-workers but she acted more annoyed with us and our multiple orders because the next customer got a "sorry for your wait" while we did not get that same consideration even though we waited for 30mins to get our ice cream. Over all just really bad customer service all around for not being busy at all. There were multiple things advertised (strawberry shortcake milkshake, hot fudge) that they said they did not have and there were no napkins or spoons stocked in the lobby.

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

Brand Certified Facts from Baskin-Robbins

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Certified August 23, 2026Yext Knowledge Graph
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