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Brand Certified

Arby's

3.9
(581 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • LunchAvailable

Location

Arby's
5150 N High St, Columbus, OH
43214, United States

Hours

Monday10:00 AM - 12:00 AM
Tuesday10:00 AM - 12:00 AM
Wednesday10:00 AM - 12:00 AM
Thursday10:00 AM - 12:00 AM
Friday10:00 AM - 12:00 AM
Saturday10:00 AM - 12:00 AM
Sunday10:00 AM - 11:00 PM

Reviews

3.9
581 reviews
5 stars
249
4 stars
161
3 stars
82
2 stars
29
1 star
60
  • BD
    Bill Dostie
    Aug 4, 2026
    5.0
    I always enjoy stopping at this restaurant. Beef and cheddar is my favorite. Will visit again when I'm in the area.
  • BG
    Bill Golden
    Aug 4, 2026
    1.0
    Seriously under staffed. Clearly drive-thru is management's priority. I felt bad for the 3 people working there during lunch. People in eat-in line left, me being one of them.
  • BB
    Brandon Browning
    Jun 7, 2026
    2.0
    I've always been a fan of Arby's, which is why this visit was so disappointing. I stopped in for lunch today and the customer service was not great. When I went to pick up my mobile order, the employee at the counter asked for my name. After I told her, she just walked away without saying anything. A few minutes later, she came back, slammed my bag on the counter, and walked away again. It felt rude and unprofessional. Unfortunately, the food wasn't any better. When I got back to work and started eating, my Classic Roast Beef with Cheese tasted off, almost like the cheese or meat had gone bad. I couldn't enjoy it at all. My French Dip wasn't much better and didn't sit well with my stomach afterward. Arby's has always been one of my favorite fast food places, but this visit was a huge letdown from both a service and food quality standpoint.
  • TR
    Toby Rush
    May 16, 2026
    1.0
    Website sys they are open until 12:30 Google says 1:00 but somehow I do an order for 12:20 pick up and it's confirmed at 12:05am but when I arrive the woman is rude and yelling they are closed
  • JW
    Justina Wallin
    Apr 17, 2026
    1.0
    Empty Arby’s on a Friday night at 7:00 PM. We go here often so it should be no problem to run by and grab some food after we played sand volleyball for 2 hours. Get through the line, the person taking our order seems to give little to no cares about us or what we’re saying. We had a bogo sandwich on the app, she was a bit confused about that, no problem!! We get to the window to give her the number and she huffs and asks for the number. not a problem at all! We ordered our bogo, a couple of sides, and another sandwich. We get all of the way to our destination, another 20 minutes away, and realize the third sandwich isn’t in the bag! What a shame as we’ve now traveled over an hour between getting there and to drop off our friend. We decide to go back since this is the dinner she was expecting. We call ahead and tell them we are coming and would love for them to make this right. We arrive another 20 minutes later and I approach the counter. I place the receipt on the counter and the manager walks up and says “sandwich?” and tosses the bag on the counter. I ask if that’s it, since I previously explained that we had traveled there and now traveled back, meaning the other food we ordered is now cold! The manager on duty replies with “What else do you want?”, hmmm interesting! Your mission statement is "earn the respect of customers by consistently surpassing their expectations" and I, as a guest and customer get a, “What else do you want?”. That’s actually crazy, of course people can make mistakes, but this has cost us fresh food and my boyfriend and I are just now getting home at 9:30 with freezing food. So all I can say is if you plan to go here when there’s 0 line and not a single customer in the restaurant, be sure to check your bag! Not to mention they also talked badly about me as I left and to the car at the window. Completely disrespectful and I genuinely can’t begin to phantom how that manager is still in charge! We keep arby’s booked in our house so it is really sad this one has went down the gutter as well!!

Brand Certified Facts from Arby's

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Certified August 16, 2026Yext Knowledge Graph
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