Just did an online order from them and my Crunchwrap Supreme is missing. Capital one charged back the entire $30 order. This location always has food missing. Its a scam. I have emailed corp.
get away while you still can! nothing against the people working there i guess, but the food gave me food poisoning. i had some of the worst stomach cramps of my life, was literally in hell for 12+ hours, all for some way below average artificial mexican food. i mean if im going to get food poisoning from something it could at least taste good, the crunchwrap supreme was somehow soggy, burnt, and cold simultaneously. all i will say is this: when your begging god to make the pain stop, dont say i didnt warn you.
CT
cordale Tate
Jul 10, 2026
Just terrible I was the only person in the dinning room, Manager sitting in the office. Everyone is on their phones while im waiting for someone to make my order. I didn't know what was going on at first but 10 minutes go by and I ask one of the worker is anyone making my food? She was on her phone and looked up and say oh I will make it now. The fountain drink in the lobby is bad, black specks was coming out the nozzle and I told her and the woman said that they been having problems with the fountain machine! Thats a lie because i been in the restaurant business for 20 years they so nasty that they dont clean the nozzle and soak it over night. If you dont clean the nozzle daily they will start having build-up and have black specs because of the liquid drinks. Thats all build-up and that can have fruit flies to lay eggs in there. Just a nasty place to eat at. I will never eat at the taco bell on Mayfield road in south Euclid. Terrible!!! Please yall need to do better
DM
David Michael
Jul 9, 2026
I've been coming to this Taco Bell location for decades and unfortunately one thing has never changed: the drive-thru wait.
It doesn't matter if it's breakfast, lunch, dinner, or a single item—you should expect to spend AT LEAST 20 minutes waiting for what is supposed to be fast food. After decades of the same issue, it's hard to believe management has made any meaningful effort to improve operations.
The employees are usually polite, but good customer service can only make up for so much when customers are consistently stuck in line for half an hour. A business that has had 30 years to address the same problem has no excuse for letting it continue.
Fast food should be convenient, and this location has become the exact opposite. Unless you have plenty of time to spare and a lot of patience, I'd recommend choosing another Taco Bell.
SP
Sky Prentiss
Jun 27, 2026
Ordered my food and was missing 2 items went inside figured it would be easier and had 3 different people look at me. that’s it just look. Not ask how they could help me or nothing of the sort. Stood there for almost ten minutes before I decided to finally get back into drive through to get my missing items. This place is very unprofessional. Not to mention whoever was taking our order made us repeat every item 3 times and kept getting everything wrong. When I went in people had headphones on, what looked like to be the manager on her phone saw me didn’t say anything an walked away to the back. Very disappointing I run a fast food restaurant as well and customers always come first 🤷🏻 what a waste of time.