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Business Details
About
Restaurant
Susanna's Cafe by HELP Harvest is located in the Cleveland Foundation headquarters in the heart of MidTown.
Free parking on 66th Street as well as in the Cleveland Foundation parking lot.
Susanna’s Café by HELP Harvest offers coffee, tea, specialty drinks, all-day breakfast, salads, sandwiches, and snacks.
Susanna's Cafe is part of the HELP Harvest vocational training program that provides hands-on experience in the HELP Greenhouse, Kitchen and Cafe, providing individuals with intellectual adn developmental disabilities the opportunity to build job skills, confidence, and independence.
Location
Hours
Monday8:00 AM - 3:00 PM
Tuesday8:00 AM - 3:00 PM
Wednesday8:00 AM - 3:00 PM
Thursday8:00 AM - 3:00 PM
Friday8:00 AM - 3:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.