Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
You need to get new driveway through employees. Cause they rude ones you got serving people right now deserve to get pulled out that tiny Lil serve window..step your game up McDonald's or maybe put out a real commercial that shows the true experience of going to your restaurant..two thumbs down for this salty lunch break
KA
Kody A.
5 days ago
1.0
If you come here bring popcorn because you're going to wait 40 minutes for food while the employees scream at each other. All in all it was entertaining but definitely one of the worst McDonald's I've been to
DH
Domenique Hill
6 days ago
1.0
This McDonald’s always has the damn doors locked at 5/6 o clock! This is the second time I’ve experienced this. & had to bang on the window for someone to let me in. I literally just went inside to use the restroom. Now if it was dark I could understand but it’s bright daylight!
HS
hayley shelley
May 7, 2026
1.0
Order through DoorDash at 9:21pm and didn’t get my food till almost 10pm. went through 2 dashers which is understandable they have to make money. by the time the food finally got to my house, my food was cold and everything was half wrapped drinks spilled in the bag and i was missing half my order, my husband had to go up to the restaurant and get the rest of our order.
EE
Ebony
Apr 26, 2026
2.0
S orry, I could not provide a transaction number because the ink was illegible and needed changing. My profession is customer service, and I do not follow the ideology of the customer always being right, however, the customer is seldom wrong. I can identify and articulate my needs and address this situation with the utmost courtesy but was not met with a heightened level of professionalism. I frequent this location daily and order the same items (McMuffin no meat w/egg, hashbrown and decaf coffee w/4 creams inside) During the most recent visits 3/5 visits I noticed there was either no cream, or it was separate. Today 10/16/2025 I ordered the usual and noticed there was no cream in the coffee, nor any inside after returning to work. I returned to the location, asked to speak with a manager who was extremely unkempt/disheveled and displayed obvious frustration. I identified the problem and explained I order the same items almost daily and stated there has been a major shift in customer service. There were lobby guests complaining about orders (burned hasbrowns specifically, mine was also burned I threw it away) and one individual requested a sizeable refund. Following the managers failed attempt at pacifying me she began openly expressing her frustration with people coming in every day and always complaining, most specifically stating IF THEY DONT LIKE IT, THEY CAN GO SOMEWHERE ELSE. Not only is this poor customer service, but also a reflection of ownership, as these behaviors are not acceptable in any capacity when people are spending their money on services. The staff curses openly and acts as if customers are offending them by requesting decent service. Gaudy jewelry, unkempt uniforms, and foul language are not an indication of good customer service. To make matters worse, I was also informed that the coffee I received was caffeinated, which is another problem because I asked for decaffeinated and that is verified by the receipt. Please pull video and audio of this interaction and decide if this is how customers should be treated.
What are the regular operating hours of McDonald's at 14235 Puritas Rd, Cleveland?
This McDonald's is open 24 hours a day, 7 days a week, ensuring you can visit anytime.
During what hours is McDonald's drive-thru service available?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday, from 5:00 AM to midnight on Friday and Saturday, and from 6:00 AM to 11:00 PM on Sunday.
What are the delivery hours for McDonald's at this location?
Delivery is available from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
Which payment methods does McDonald's at 14235 Puritas Rd accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What ordering and pickup options are available at this McDonald's?
Customers can use curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food online or via mobile apps?
You can order online at https://mcdonalds.smart.link/mjuu1ggdi or via the McDonald's App available on iOS and Android.
Are there other places to eat near McDonald's at 14235 Puritas Rd?
Yes, nearby food options include Pizza Hut, Patino's Pizza, and Cafe Everest, offering pizza, Italian, Himalayan, and Nepalese cuisines.
What nearby services can customers visit after grabbing food at McDonald's?
Customers might stop by CVS Pharmacy for medical supplies, Puritas Hardware and Vacuum for home needs, or Metro by T-Mobile for mobile services.
Is there public transit or other useful nearby facilities that help customers visit McDonald's?
Nearby facilities include the UPS Access Point for shipping needs and several ATMs such as Chase ATM and CoinFlip Bitcoin ATM, useful while visiting.
Does this McDonald's offer free WiFi and other services?
Yes, this location offers free WiFi, Drive-Thru, Gift Cards, McDelivery, Mobile Offers, and Mobile Ordering services.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: