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Dunkin' Zero
Brand Certified

Dunkin'

3.5
(490 reviews)

Business Details

3255 W 117th St, Cleveland, OH
44111, United States
(216) 772-2111
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cleveland, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3255 W 117th St, Cleveland, OH
44111, United States

Hours

Monday5:00 AM - 8:00 PM
Tuesday5:00 AM - 8:00 PM
Wednesday5:00 AM - 8:00 PM
Thursday5:00 AM - 8:00 PM
Friday5:00 AM - 8:00 PM
Saturday5:00 AM - 8:00 PM
Sunday5:00 AM - 8:00 PM

Reviews

3.5
490 reviews
5 stars
227
4 stars
70
3 stars
42
2 stars
35
1 star
116
  • SS
    Stephanie
    5 days ago
    5.0
    I’ve been a regular here every day for the past few years and my order is always correct and the customer service is amazing. They remember my name, face, and order and always greet me when I walk in. Even when other customers are being sassy, the workers remain professional and knock the line out like it’s nothing. As a former barista, I can honestly say that this Dunkin goes above and beyond for their customers and are extremely helpful.
  • JL
    Jewel Lemley
    Apr 25, 2026
    5.0
    Every time I go the employees are always so friendly! The only location that always makes my drink right.
  • AA
    Alexis A
    Apr 17, 2026
    5.0
    no matter the time / day i come here it’s always the sweetest staff. everyone is so friendly & kind!
  • SC
    Sean Clark
    Apr 6, 2026
    1.0
    Ordered a large coffee, was given a medium coffee, when I asked for the coffee I ordered they said they charged me for a different coffee and walked away. Making mistakes is extremely understandable, refusing to do anything about it is absolutely crazy. Lots of coffee shops on the area. Go to any other one.
  • RS
    Ryan Smith
    Mar 31, 2026
    1.0
    This place needs to get its act together. I tried going inside around 6:45am because the drive-thru line was ridiculously long, but the doors were locked and there are no posted lobby hours. The lobby being open is more inconsistent than a broken thermostat—no idea what you’re going to get. I was told they don’t have enough staff to keep the lobby open, but it honestly seems like they just close it so they can focus only on the drive-thru. While I was sitting in line, I watched a customer walk up, get let in, and then the door was immediately locked again. She clearly wasn’t an employee because they immediately started taking her order.

Brand Certified Facts from Dunkin'

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Certified May 17, 2026Yext Knowledge Graph
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