Zanzis® believes the retail price of pizza products is rising too much- too fast. There are many costs that affect the retail price of pizza products, the least of which are the ingredients. The ever-rising cost(s) of pizza delivery (delivery labor and payroll taxes, insurance, gas, vehicle repair and maintenance, and so on), energy and utility costs, and facility and equipment costs all play an important role in the cost of pizza products. The Zanzis® concept and its business model focuses on eliminating or controlling all non-food costs that contribute to the rising price of quality pizza products.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.