Missing my entire quesadilla from my doordash order, which meant I got 2 measly items. Gordita taco shell was stale and tasted terrible.
CM
Ciaran Mallory
Jul 18, 2026
Really upsetting. Rude, slow, pulled every car up instantly to fool timers. Employees sitting in the dining room doing pow wow nothing work playing with letters. Disgusting attitude. Literally all 3 tacos were smashed to crumbs, and had incorrect toppings. Item left out of 7 dollar box. Spent 25$ for unacceptable food with a side of attitude. Used to be my go to location now I feel like it's ran by thugs. Super upsetting.
SB
Starr Brandon
Jul 15, 2026
⭐⭐⭐⭐⭐
A huge thank you to the Taco Bell team in Cincinnati for showing our family so much kindness during an unexpected and stressful situation.
We were traveling from Michigan to Kentucky when our rental vehicle broke down, leaving us stranded while we figured out our next steps. We had three kids and my elderly grandmother with us, and the Taco Bell staff welcomed us, let us stay there while we arranged a new rental, and treated our family with so much patience and kindness.
During a moment when we were overwhelmed and unsure of what was going to happen next, they made us feel safe and cared for. They were incredibly understanding and never made us feel like we were a burden, even while we waited for everything to get sorted out.
It’s easy to remember the stressful moments, but it’s the kindness of strangers that makes those moments a little easier. We are so grateful to the Taco Bell team for taking care of our family when we really needed it.
Thank you for being so wonderful! ❤️
RS
Raven Scott
Jul 15, 2026
Ill begin by saying ive been a fast food worker and I have more sympathy and compassion for them than anyone. But this was the single worst experience of my life. Attitude at the drive thru for only 2 cars only ordered 2 things in our car. Missing food, crushed taco shells, my partners tacos had lettuce when asked for none cause we dont want trump diarrhea. And so I took the food back in and left it. I wanted no part of anything else. And why did they ask the car in front of us to back up a bit and wait, instead of pulling forward? I literally got out of the car to make sure someone wasnt heat stroked or something because they had them parked like 10 ft back from the window. I automatically assumed it was spit in or something. You cant eat at everybodys house. Ain't gonna make me out to be a karen when yall suck.
HA
Hannah Allen
Jul 2, 2026
This is genuinely the worst Taco Bell I’ve ever been to. We placed an online order and waited 2 hours for us to still not get our food. The staff wasn’t friendly and wouldn’t answer anyone’s questions. They also disconnected their phones so nobody could complain or cancel their orders.