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McDonald's

3.6
(2,131 reviews)

Business Details

1202 Omniplex Dr, Cincinnati, OH
45240, United States
(513) 671-3635
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1202 Omniplex Dr, Cincinnati, OH
45240, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1202 Omniplex Dr in Cincinnati, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
2,131 reviews
5 stars
810
4 stars
431
3 stars
371
2 stars
178
1 star
341
  • KG
    K Gray
    3 days ago
    1.0
    Formal Customer Complaint – Repeated Incorrect Orders I am writing to formally complain about the repeated problems I have experienced at the McDonald’s located near Fairfield Road and Omniplex. I visit this location regularly, and unfortunately, incorrect orders have become a consistent problem. Today was especially frustrating because once again, after clearly placing my order, it was prepared incorrectly. My order was: * One 10-piece Chicken McNuggets with barbecue sauce * One medium vanilla shake * Two cheeseburgers with NO pickles * Two McChicken meals, both medium Despite clearly giving my order, it was still incorrect. I understand that mistakes can happen occasionally. However, when the same location repeatedly gets my orders wrong, it becomes more than a simple mistake—it becomes a customer-service issue. I am paying for specific food and expect to receive what I ordered and paid for. I should not have to repeatedly check every item in my bag before leaving because I cannot depend on my order being prepared correctly. I am asking management to please address the accuracy and customer-service issues at this location. I would also appreciate someone from management contacting me regarding today’s experience and how this matter can be resolved. Thank you for your attention to this complaint. Kathryn Gray
  • BH
    Berthena Hamner
    5 days ago
    4.0
    I only go to drive-thru. The employees are always pleasant. The food is hit and miss and the beverages are always good.
  • DH
    David Horne
    Aug 14, 2026
    2.0
    I was 3rd in line in the drive thru and it took 20 minutes to get thru the line. Food was good but it's disappointing to order on the app and then have to wait 20 minutes to get thru the drive thru.
  • CJ
    Cee Jay
    Jul 25, 2026
    1.0
    For a while the Mcds on Omniplex was better than the rest. Sadly they are now one of the worst. Even when ordering online they can’t get your order right smdh. Since when does NO ONION read Add Onion! Flipping Ridiculous! If reading is simply not your forte I don’t know what to tell you. Just Quit your job and let the people who actually give a damn work.
  • LD
    Laura Dirr
    Jul 19, 2026
    1.0
    Stood at the counter for a minimum of 5 minutes waiting for someone to help us. All the employees avoided looking our way. 2 of the 4 kiosks weren't working. Eventually a kiosk opened up and we could place our order. The inside smelled like a port-a-potty. Won't be going back to this location. Awful

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 1202 Omniplex Dr in Cincinnati?

The restaurant is open daily from 7:00 AM to 10:00 PM.

Does McDonald's offer delivery services, and what are the delivery hours?

Yes, McDonald's offers delivery from 5:00 AM to 11:30 PM most days, with Tuesday delivery until 7:30 PM.

Brand Certified Facts from McDonald's

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Certified August 23, 2026Yext Knowledge Graph
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