MW
Mark Williams
3 days ago
Asking for tips now when nothing about your service or product has changed is insane. The shoving of the machine in your face out of the drive thru while someone asks if I want to leave a tip for literally doing their job is crazy. The other day I ordered munchkins, I was asked to pull up and wait in front. For old donuts that are just sitting on a shelf? And when I mean old, they were so dry and rotted they should of been thrown away, and I should tip for that?
HS
Heather Sizemore
Jun 2, 2026
There coffee is never good. But don't order donuts on the app because when you get there they won't have them.
KM
Kait Martin
May 24, 2026
My family is Muslim, we order no bacon and get given extra bacon on everything, even items that come with none and make no sense to have bacon. I mean RIDICULOUS MASSIVE HEAPS of bacon that would be comical if it wasn't so disgusting. But maybe an honest mistake? Nope! Happens two more times. You can't convince me it isn't targeted islamophobia atp.
Good thing they can make drinks well and avocado toast because any other food items like no bacon on my hashbrowns and they add extra or no pork on a breakfast sandwhich and what do you know extra, it takes less effort to not put something on the food than to add unwanted extra. I'll never order dunkin again, starbucks is better because they can actually read. I missed where they put bacon on an item with no bacon requested for my wife.
Went through the drive through, and in the past when I get an avocado toast they will ask me to pull over to the side, and as soon as I park, somebody runs it out to me in less than a minute. This has happened 4 times I've visited (trying to cheat their window times). Today I got two drinks and two avocado toast, I get one drink and the toasts. Asked to pull to the side, there's already a car there. The order was placed at 10:39, another car got their drink at 10:45 after pulling to park. She brings me a drink after 10:49 for another person and I tell her what I ordered and when and she apologized and the drink didn't have the Oreo on top. We ate the toasts in my car and they were already cold. At 10:56 I get my drink and there's no order sticker on it and she didn't bring me a straw for it. That tells me they forgot the drink or gave it to another person. I watched 6 cars and the cars that parked after me left while I waited. I do not understand why they do not utilize the two windows anymore, why make people go around to the side out of sight and out of mind? How does a medium latte take nearly 20 minutes to make? The barista who was made to run drinks out did apologize and say they were busy, mother's day is not a big surprise. Businesses staff around that and should plan around it, I didn't even realize today is mother's day, just wanted some breakfast. I also did not receive a receipt, horrible experience. I will not pull around to the side anymore, your window times should reflect how long it's actually taking your store to get drinks out.