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Dunkin' Zero
Brand Certified

Dunkin'

3.5
(363 reviews)

Business Details

5301 Ridge Ave, Cincinnati, OH
45213, United States
(513) 246-2031
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cincinnati, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5301 Ridge Ave, Cincinnati, OH
45213, United States

Hours

Monday4:00 AM - 7:00 PM
Tuesday4:00 AM - 7:00 PM
Wednesday4:00 AM - 7:00 PM
Thursday4:00 AM - 7:00 PM
Friday4:00 AM - 7:00 PM
Saturday4:00 AM - 7:00 PM
Sunday5:00 AM - 7:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 5301 Ridge Ave in Cincinnati, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.5
363 reviews
5 stars
169
4 stars
47
3 stars
34
2 stars
19
1 star
94
  • FS
    Fallou Seck
    Sep 29, 2026
    1.0
    0 costume service
  • AT
    Amanda Tombragel
    Sep 11, 2026
    1.0
    I am a regular - I'm talking 5-6 days a week and today was a particularly disappointing visit. An associate who I assume is in a Lead position (she had on a blue shirt) was very unprofessional, was not paying attention, listening and kept interrupting when the order was incorrect. She did not apologize, smile, thank for the business.. ANYTHING! Just loud and wrong ! She had an ear bud in her ear and seemed to be more concerned with "moving" me along. I told her I had a mobile order as well and when I got that - it was missing items. The whole experience was just unpleasant. My Daughter and I left shaking our heads wishing we lived closer to the Kenwood location because above all Kenwood gives excellent customer service, a smile and your order is always correct. Do better Ridge - smh! Maybe take into consideration repeated complaints received and take action. Does the franchise owner even care or look at these complaints?? ... But let me go ahead and MOVE UP TO THE BUSH SO YOU CAN bring me 1 freaking drink !!
  • YW
    Yashina Williams
    Sep 4, 2026
    1.0
    Horrible service and rude employees. They continuously get orders wrong and when you come back to get the order fixed they have an attitude.
  • NH
    Nick Hradisky
    Aug 22, 2026
    1.0
    Urban thugs cut me in line and then tried to pick a fight with me. The Dunkin staff did nothing to help the situation. There are many such cases In Cincinnati, these days. I wouldn't come here unless it was an emergency, and I would make sure to exercise Ohio's Constitutional Carry rights. I also waited almost ten minutes for a black iced coffee.
  • TK
    T Kennedy
    Aug 18, 2026
    1.0
    I had a very disappointing experience at this Dunkin location. After ordering my drink, I got to the window and specifically asked the employee which reward I should use for the drink I ordered. I followed the employee’s instructions, only to find out that I was told to use the wrong reward and ended up losing points because of it. When I explained what happened, the employees were very rude and dismissive about the situation. Their attitude was basically “oh well,” with no attempt to apologize or correct the mistake. I understand that mistakes happen, but the mistake was not mine. I specifically asked an employee for assistance before using my reward and followed the information I was given. Because their incorrect information caused me to lose my points, I believe they should have made the situation right by replacing the reward, restoring my points, or simply providing the drink at no charge. What bothered me most was the lack of accountability and customer service. A simple mistake could have easily been resolved, but instead I left feeling like my concern didn’t matter. Very disappointing experience.

Brand Certified Facts from Dunkin'

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Certified October 11, 2026Yext Knowledge Graph
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