Scratch-made gelato, dairy-free sorbet (sorbetto), espresso, and affogato inside Findlay Market’s Market House. A Cincinnati original since 2009, Dojo Gelato crafts small-batch Italian-style ice creams and roasts coffee in-house. Rotating seasonal flavors, pints to go, and catering for events, weddings, and offices. Featured in The New York Times and named Best of the City by Cincinnati Magazine and CityBeat.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.