Order number 66 at 3:04 pm 9/2/2026 (Drive-thru). Was really looking forward to eating because it was my first time I could eat since surgery so two days no food,boy did I want that grilled cheese burrito. It felt (light) when they gave it to me but they handed me and extra large bag for somereason so I thought maybe the way it sat in the bag was why it felt light. Made it part way down by Meijer pulled it out. It was so small I started crying. Went to subway to make up for it and so long story short not happy at all and the website won't let me submit my complaint. Yes i understand i could go in but really im not trying to make any problems for the 2 employyees they have at any given time.furthermore thecall line won't answer the phone so here I am disgruntled. I could go on but I won't just please if you see this taco bell. I know it sucks Ive worked food service and it seems like your busy and swamped all day everyday, but not everyone goes out to eat everyday this was gonna be my special treat for myself and I felt like I got screwed.
I seriously don't know why I keep coming back. Every time I think it can't get any worse but somehow it does.
I ordered in the app, no problem, 3 crunchy tacos. Paid in the app, drove to the drive thru... 11:30 to beat the lunch rush, no problem. Get up to the speaker, give them my name, "Please pull around." All good so far...
I get to the window... "We're out of crunchy tacos. Do you want something different?" You're out of tacos? Taco Bell? Before lunch? No corn shells? "Nope, we can't make anything crunchy. We can do soft tacos." My gluten free wife would love that... I ask them to cancel the order. "Uhh, you have to do that in the app." Holy crap, okay, thanks for nothing.
Can't find any way to cancel my order in the app because it's already checked in like I'm there. The worst service.
No one who works here is remotely paying attention. I’ve been 3 times, completely wrong order every single time. Literally had to walk in to get the order fixed every time. Haven’t gone back since. In fact, the experience was so bad I plan on never eating at any Taco Bell ever again. Horrible. Just absolutely horrible.
LM
Lillian McGlone
3 days ago
Had a terrible day and all I wanted was taco bell. I requested no sauce on one of my tacos because it was the only one that came with it. Opened the tacos up to see that they both had the sauce on them. I’m so hungry and now I have nothing to eat so thank you taco bell I can always count on you..
BM
Barbara Mapes
Aug 16, 2026
This is not my favorite location only went because of its proximity to our location. We ate in and also picked up a carryout order.
We ordered from the kisok and not all items are available my husband stood at the counter to order a side of rice (why is this not an individual item to order?)
Never acknowledged until his name was called to pickup our order and when he asked to order the rice the staff acted put out. No one was up front or greeted any guests, several customers standing around even those that came in after us.
All the tables in the dining room perimeter were dirty, condiments were empty, trash was full. The carryout order we were picking up was to be ready at 7:12 and we waited till 7:35.
I don't recommend this location.