Chipotle Mexican Grill

Reviews

• KF

  kyle felker

  Jun 9, 2026
  5.0
  Best chipotle around. Always spot on in every way. Was in there yesterday, they were very busy yet service and food quality remains superb.
• MM

  Maine

  May 29, 2026
  5.0
  Best chipotle bowl I’ve ever ate. Robert made my chipotle bowl amazing 10/10 Service.
• BR

  Becky Rosemeier

  May 23, 2026
  3.0
  My friend and I went to chipotle yesterday, and they were not busy. The restaurant was a disaster. All the tables were dirty, the trash was overflowing, and there was no toilet paper in the restroom. I’m not sure if there was a manager there or not, but the restaurant needed attention. I live in Canal Winchester, and I really like having a chipotle here. I hope people don’t stop going there because the employees are not taking care of the inside.
• RD

  rodney davis

  May 15, 2026
  1.0
  Walked in and was told there is no rice (both kinds) and it would be 10 minutes. Looked around at employees standing around and place looked disgusting and filthy. Glad you were out of rice.
• MM

  MacKenzie Martin

  May 14, 2026
  1.0
  Management at this location needs to retake food safety and customer service training classes immediately. One of the managers on 5/14/26 around 11am was working the register (handling cash all and that working the register requires) then turned around and bagged my chips with the same gloves. I asked her if she can change her gloves and grab me a new bag of chips. She told me she did not touch my chips she used a cup (although I saw her with my own two eyes) and refused to do as I asked. So even though it was quite disgusting I didn’t want to argue so I kept quiet and went to eat my food. Fast forward I got back in line to order something else on my way out the door and once again I observed this woman do the exact same thing with another order. After checking out I asked the woman if there was a manager available. She said I am a manager, I said ok are you the GM? She said no, I said ok may I speak with the GM if they’re available? She goes back to get the GM. The GM comes around the corner and immediately looks annoyed with my presence which I was confused about obviously being as though I’ve never seen this woman nor was I being rude or causing a scene in any way. So I explain what happened and how it’s extremely unsafe for employees to be handling cash, the register and whatever else while also handling food with the SAME gloves. And that it was unacceptable for me to be blatantly lied to and refused a simple glove changing request and new chips. The GM very annoyingly said she’ll address it and that was it. No I’m sorry, no nothing but eye rolling. Most times a GM or a manager period will say I apologize for your experience, it won’t happen again thank you for your feedback. I was baffled by this experience as chipotle typically has a higher standard for their employees and stores. On a positive note the non management staff were wonderful: professional, polite and didn’t cross contaminate. They should be promoted.

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