This profile is uncertified and using publicly sourced data
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Business Details
About
Bakery
Fortune’s Cookies is a local artisan bakery offering freshly baked, handcrafted cookies in a wide range of traditional and unconventional flavors. Known for using quality ingredients and making everything from scratch, the bakery also serves gluten-free, dairy-free, vegan, and special-order options to suit diverse dietary preferences. A highlight is their customizable 13" pull-apart cookie cake, perfect for celebrations and special events, available for pick-up or local delivery. Serving walk-in customers at Great Northern Mall and fulfilling online orders, Fortune’s Cookies is dedicated to creative flavor, thoughtful customization, and warm, community-focused service.
Location
Hours
MondayClosed
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 6:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.