NM
Neal McCormick
Aug 21, 2026
I had an issue this morning with a worker at this location being very rude while she was working the drive thru. She cussed at me after she gave me my order. I called and the manager was extremely helpful and said she would look into the matter and apologized on behalf of the employee. The manager this morning couldn't have been more professional and helpful. Thanks for that.
Waited 15 mins in drive through for my order to be wrong. Went inside and just stood there. Made eye contact with an employee who just kept doing what she was doing.
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Vivian Evans
Jul 30, 2026
We keep coming back to this McDonald’s because it’s the most convenient location for us, but unfortunately, the service has been consistently disappointing.
Even something as simple as the morning greeting sets the tone. The “Welcome to McDonald’s” always sounds so unenergetic that the restaurant feels uninviting. More importantly, there always seems to be an issue with our order. On a previous visit, our coffee was missing the creamers. We also almost always have to ask for a coffee stirrer because we bring our own sugar, yet one is rarely included.
Today’s visit was even more frustrating. We ordered our usual two breakfast combos - one with a coffee and one with a fountain drink. We were told the fountain drink machine wasn’t working, which we understand because equipment issues happen. However, instead of offering a reasonable substitute, the cashier charged one meal as a combo and the second breakfast as individual items (burger and hash brown). We even asked if choosing orange juice instead would keep the combo price, but we were told no. As a result, we ended up paying a little over $2 more while receiving only one drink. Looking back, we would have been better off ordering two coffee combos instead. We also weren’t offered bottled water or any other alternative.
I understand that mistakes and equipment problems happen, but good customer service is about finding reasonable solutions. Unfortunately, this location has been consistently disappointing rather than an isolated bad experience. We hope management pays closer attention to both customer service and order accuracy because this location has the potential to do much better.
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Галина Сліпчишин
Jul 24, 2026
Terrible experience at this location. The staff pretended not to understand me and kept giving smug, mocking smiles the whole time. I ordered a burger and it came with no patty at all — basically just a bun. I also ordered milk with my coffee, but it was never given to me. On top of that, the lid on my coffee wasn’t properly closed, so it spilled on my hand and burned me. Service overall was extremely slow. Would not recommend.
I placed a mobile order and selected in-store pickup, only to arrive and find all the doors locked. The drive-thru line was backed up onto the main road, making it impossible to get through in a reasonable amount of time. I placed the order during my 30-minute lunch break at work, and because of this I ended up being late getting back to work.
I never received my food. Since the order had already been marked as being prepared, the app wouldn’t let me cancel it. It instructed me to contact the store directly for a refund, but that’s where the experience got even worse.
I’ve called the store over 16 times. One call was answered, but no one acknowledged me before the line went silent, and every other call has gone unanswered. At this point, I’m out the money for food I never received and can’t get anyone at the store to help resolve the issue.
If you’re going to offer in-store pickup through the app, the doors should actually be open, or the pickup option should be disabled. At the very least, someone should answer the phone and help customers when problems arise. This entire experience was frustrating and completely avoidable.