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McDonald's

3.7
(1,329 reviews)

Business Details

500 OH-103, Bluffton, OH
45817, United States
(419) 358-9345
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
500 OH-103, Bluffton, OH
45817, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 500 OH-103 in Bluffton, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.7
1,329 reviews
5 stars
518
4 stars
303
3 stars
233
2 stars
101
1 star
174
  • JH
    John Hedrick
    4 days ago
    1.0
    People was working in there was very disrespectful talking crap about customers when u guys don't close lobby until 11 but u sit talk crap about them right in front of them when u go in at 10:50 and they closed there lobby doors at 10:55 not 11 when lobby supposed to close at 11
  • LP
    Lauren Pressley
    Aug 16, 2026
    1.0
    Disgusting. Unacceptable. Everything was dirty and sticky. EVERYTHING. We came in during a non rush hour. So why on earth was everything gross? Service was eh. Everyone there looks like they hate their life. No sense of urgency. No one cared. Bathrooms were gross, baby changing table was sketchy, didn’t trust it. As soon as you walked in you could feel how grimy the place was. They only started to clean when they noticed me taking pictures 🙄
  • DH
    Diane Huffman
    Aug 13, 2026
    4.0
    Best burger I've had in awhile! However, it was freezing. Shivered the entire time. Also, no place to hang my purse in the restroom (put it on the floor???) and the trash bin should not be directly behind the door. I unfortunately almost took a lady out.
  • DP
    Dawn Pohlman
    Aug 9, 2026
    1.0
    Stopped at Bluffton for lunch today. The most aweful experience ever. Waited 45 min Iin Line at the drive through for food. Total confusion, total chaos, total disorganization. If I could give zero stars I would. Unbelievable
  • BR
    Barton W Rice
    Jul 31, 2026
    1.0
    Ive tried to get coffee here every morning since moving to Bluffton a month ago. This has been the most exasperating experience surrounding simply coffee I've ever heard of. Every single time at first, they simply could not make this order correct. 1 iced coffee- plain- no liquid sugar 1 iced coffee-plain as it comes That's literally it... After about 2 weeks they started getting tired of remaking it with me being visibly displeased at the counter and started making it right about half of the time. Normally I'm not one to get this upset over or at food service workers but today, when we arrived at the location we were optimistic because there literally was no line. The parking lot was empty, so we thought we would just be in and out.... well, we waited in the drive through for 10 minutes before receiving our coffee with coffee grounds in both cups. At this point we went in and told the manager the problem, she offered to brew a fresh pot, stating "it only takes 4 minutes" we waited another 20. Not only did we wait 30 minutes, making us 25 minutes late to work over two cups of coffee, but in the time we were waiting for said coffee the city road workers also just so happened to close the on ramp to 75 so I could head to Findlay where we work, so now we're rerouted because of this as well making us 40 minutes late to work. I happen to have 10+ years in the restaurant industry, and this is absolutely unacceptable. From now on I'm going to skip this location although it's directly on my route out of town because even when its completely empty, I can not receive the service that a paying customer deserves. That being said I'm calling the franchise owner today, then I'll be happy to never associate my business with yours ever again.

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