Arby's

Reviews

• CC

  Christina Curry

  6 days ago
  1.0
  Against my better judgement, we ordered lunch for a family of 4 today. I was out voted, so grudgingly decided to order pickup, using the app. Ordering process was simple, checkout was also simple, because of course they'll make the payment process as smooth as can be. I arrived at the store about 15 minutes later and there was no answer at the drive through. Thinking maybe the speaker was broken (not uncommon), I headed to the window. This was 12:20 in the afternoon on a Saturday. There was no one there. The store looked closed, but the lights were on. I sat for a few minutes and watched as cars attempted the drive through and then left. But...I had already spent the $33 dollars on the always disappointing food, so I figured I'd try the front door. I thought maybe they were just struggling with staffing and maybe closed the drive through temporarily (also not uncommon). Nope. Door was also locked. So, now Im returning home to hungry kids with no food and there's no phone number to request a refund. Theres a form to fill out, and I should hear back in 2-3 business days 🙄🙄. Just an another bad experience to top off previous horrible experiences. I will permanently save my veto card for future lunch voting just in case this option ever gets presented again. To James and Jimmie: if I could give 0 stars, I would!
• DD

  D

  6 days ago
  1.0
  Went through the drive thru at 11AM this morning and nobody answered. Waited for a bit, and nothing. Apparently the opening manager has not showed up to open the store. There goes my 30 minute lunch break. This is not acceptable. So apart from charging full soft drink price for waters, receiving incorrect items, long wait times, lack of receipts, now we are just opening the store whenever we feel like? Almost two hours late? But, fool me once, fool me twice. Shame on me for not packing a lunch today. This is extremely frustrating.
• JM

  john miller

  6 days ago
  2.0
  Very slow to serve, line wasn't long, but it took 20 minutes. Order was taken incorrectly, overcharged, customers left, that caused orders to be handed out to wrong cars due to the 2 line drive-thru
• RC

  Rodney Coverdale

  Aug 17, 2026
  5.0
  I got their 1/2 pound cheese steak sandwich with no onions and it was very good.
• LY

  Len Young

  Aug 17, 2026
  5.0
  My absolute favorite place to eat