Known for our flame-grilled, never frozen, chicken and steak and all our fresh ingredients. Food safety is our priority and our flavors, portions, and customer service are the reason our customers rave about us. All our salsas, queso, guac, chips, etc are made in-house multiple times per day. We also offer a selection of Mexican and domestic beers, along with a nice choice of tequilas and other spirits. Come taste the Loco difference in a relaxed atmosphere. Locally owned and operated; we employ local residents and support our community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.