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Chipotle Mexican Grill

3.5
(345 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
454 E Waterloo Rd, Akron, OH
44319, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 454 E Waterloo Rd in Akron, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.5
345 reviews
5 stars
159
4 stars
50
3 stars
27
2 stars
37
1 star
72
  • AN
    Ariauna Neal
    1 day ago
    1.0
    This location gotta be ashame of themselves! My experience today was truly mind blowing! I will not post pictures because I am in the Restaurant industry myself and I usually don’t bash other restaurants or write reviews AT ALL ! today I decided to order online to use my SUNDAY BUY TWO GET ONE FREE DEAL stood in line because I decided i wanted some QUESO AND CHIPS forgot my wallet in the car came back stood in line again 15 -20 mins go by watching this poor young lady working the WHOLE LINE by herself LINE SHOOTING TOWARDS THE DOOR and nobody ONCE decided to offer this young lady for help! Manager wdoing what ever god knows what writing something down like it was soooo important at the moment while she got customers to her door! But shes wasn’t even the manager for this location. She was completely in LALA LAND! I finally got irritated enough to say something because I forgot the ask for guacamole So I ask the cashier can he get me one and he said to the server that’s literally working the whole line BY HERSELF to get me a GUC. I instantly said “SO NOBODY GOING TO HELP HER! You can’t get it for her she’s on to the next customer!” smh THEN I went home and seen my BOWLS looked like SHIT ! I requested extra rice AND CHICKEN …. It wasn’t even enough to cover the bottom ! i didn’t know if it was my karma or if chipotle just got some shitty ass workers (Sigh) I guess the best thing I got out of this experience TODAY with chipotle was being able to tell your EMPLOYEES “TO BE BETTER PEOPLE! Y’all a team! help each other!” Location is full of SNOBBS ! This is a REAL REVIEW ! And I got 3 FREE PREMIUM BOWLS AND A REFUND! When y’all could have fixed it THE FIRST TIME !
  • RC
    Randy Cunningham
    Aug 18, 2026
    1.0
    Multiple times they couldn’t find my order that was already made and waiting for me. Multiple times the order was wrong and the food was horrible. Just tried again. Only got 2 of my 3 tacos. The chicken burrito looked really small so I opened it up. 3 small pieces of chicken on it, that’s it. The chicken quesadilla had so little ingredients that it was mostly just overcooked shell. I complained once before and they put 2 free entrees on my app. Which I tried to use several days later and the app wouldn’t allow it. Then they disappeared. Think I’m done with them
  • CV
    Cory V
    Aug 17, 2026
    5.0
    Had some issues with the app, but the manager helped me out which is much appreciated!
  • HW
    Harold Washington
    Aug 12, 2026
    5.0
    New. Patio seating. Standing only inside. Very fast service
  • KM
    Keyona Moore
    Aug 3, 2026
    3.0
    The portions just not there any more and customer service isnt the best. And I feel as if I always have to warm it up when I get home. It's never hot.

Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Mexican Grill on Waterloo Road serve?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial colors, flavors, or preservatives.

What are the hours of operation for Chipotle Mexican Grill at 454 E Waterloo Rd?

Chipotle is open every day from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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