KB
Kimber Beck
Aug 27, 2026
Nice new building, same poor quality service and food. I was so excited when I saw the sign that the MexiMelt was back! I pulled into the drive thru with great anticipation!
#1- No napkins! Come on! In a car trying to eat with no napkins.
#2- Cheese was not melted and flour tortilla was not soft at all.
Talk about disappointing. So I came back today and came inside. I ordered my Meximelts and told the cashier that the ones I got yesterday were cold and hard. She tells me the steamer is down. No apology. No discussion with anyone. Just a plain excuse that the machine they need is not working. That's the case. Don't make the food. Don't offer it. Make sure your stuff works so you getting good quality output to your customer.
Also, while I was waiting for my food, two people came in that had been in the drive-thru. One needed napkins and one needed silverware.
When I got my food, not melted, not hot, crunchy tortilla.... Not a good MexiMelt at all, again.
This location has had multiple of the same issues since before renovations and after. Wrong orders. Not putting the things the customer needs in the bag at the drive-thru. Quality of food and service. I feel like you should do better to represent Taco Bell's brand standards. You sell freaking fried chicken too!!! People need napkins!
CM
Cordale Montgomery,Mancini
Aug 18, 2026
Ordered my food 25 mins ago and and I asked how long till my food is ready and then lady at the counter said she had no idea And there are like 5 other customers here waiting with no help in sight you might as well be closed cuz no food is being made
JE
Jessica Enfante
Aug 18, 2026
The wait times were insane. I have never waited so long for ‘fast’ food. At one point, one of the staff said “It’s not our fault we’re slow.” In addition to the 30+ minute wait, our order was wrong. Ingredients were missing, one of the sides was missing. I just wanted to be done with the place so I didn’t try to get it fixed. There’s another one not too far so I will be going there instead. Never again.
SF
Shana Fuentes
Aug 14, 2026
I came in to get a replacement on 2 chicken strip burritos and the girl who put the remake in , her service was fine . Although the manager on shift was actually rude and gave the girl an attitude and then came to me and had a rude demeanor when asking what was wrong with my food . Unacceptable
This is THE WORST taco bell I have ever been to in all of my life. I will never use the drive thru or their dining area. Today I spent 30 MINUTES in line...I know it was exactly 30 minutes because it was my ENTIRE lunch break. The girl who took my order (heavy set, red or brown hair, sweaty and wore glasses) was EXTREMELY rude when she took my order. When I finally got to the window, the order was wrong. When I told her, she then opened the wrappers and dismantled the tacos with her hands and was throwing contents outside the window. She then cursed and slammed the window. This is the third time I've had a problem at this taco bell no matter who is taking the orders. Something has to be done about how this location is being managed.