Their food is a hit or miss, sometimes it turns out to be tasty, other times it’s horrible! Their waiting time is outrageous sometimes, waiting for the food takes 10-25 minutes. Some days I wait for my order to be taken at the front and no one acknowledges me, so i’m just there waiting for 10-30 minutes for an order to be taken. They always seemed to messed up the order in any way they can. It almost seems like they do this on purpose. It is quite upsetting how every time I go to this location they seem to have messed up my order. It makes me mad, because don’t get me wrong the food is good sometimes, but I hate how they’re always messing up the order. If you want taco bell I suggest going to another location.
CM
Casey Mcgraw
Oct 1, 2026
So me and my bestie were hungry and love taco bell, so we pull into the drive thru and at first a guy answered and he was nice but then this rude lady came in asking if we were ready 4 times in the drive thru. Nobody is behind us and we’re the only ones in line. Be glad for the business. Customer service was trash, she had an attitude the whole time, and made the burritos dumb small. Is it a burrito or taquito 😂 But if you want a pleasant start to your day with taco bell, don’t bother coming here. Take a class 🤷♀️ When serving food you look at your patron and say something not rudely shove a bag out the window with no acknowledgement. Just tacky and obvi needing a retrain.
FO
Fernando Ocasio
Sep 25, 2026
The service is bad; one of the employees told me to check the screen while I was already doing so, and then someone else yelled at me asking if I had checked it. On top of that, when they gave me my food, it was all messed up that makes me not want to come back, because a customer service worker should be friendly.
They were very rude and ill-mannered.
KB
Kimber Beck
Aug 27, 2026
Nice new building, same poor quality service and food. I was so excited when I saw the sign that the MexiMelt was back! I pulled into the drive thru with great anticipation!
#1- No napkins! Come on! In a car trying to eat with no napkins.
#2- Cheese was not melted and flour tortilla was not soft at all.
Talk about disappointing. So I came back today and came inside. I ordered my Meximelts and told the cashier that the ones I got yesterday were cold and hard. She tells me the steamer is down. No apology. No discussion with anyone. Just a plain excuse that the machine they need is not working. That's the case. Don't make the food. Don't offer it. Make sure your stuff works so you getting good quality output to your customer.
Also, while I was waiting for my food, two people came in that had been in the drive-thru. One needed napkins and one needed silverware.
When I got my food, not melted, not hot, crunchy tortilla.... Not a good MexiMelt at all, again.
This location has had multiple of the same issues since before renovations and after. Wrong orders. Not putting the things the customer needs in the bag at the drive-thru. Quality of food and service. I feel like you should do better to represent Taco Bell's brand standards. You sell freaking fried chicken too!!! People need napkins!