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McDonald's

3.0
(1,103 reviews)

Business Details

5150 Sheridan Dr, Williamsville, NY
14221, United States
(716) 839-1099
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5150 Sheridan Dr, Williamsville, NY
14221, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 12:00 AM
Saturday6:00 AM - 12:00 AM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5150 Sheridan Dr in Williamsville, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.0
1,103 reviews
5 stars
282
4 stars
189
3 stars
176
2 stars
117
1 star
339
  • AA
    Annastasia
    2 days ago
    1.0
    Everytime I come here I have to wait over 15 minutes for food or even get an order in and there is literally nobody there everytime. I never understand how it’s so busy and there’s no customers and yet I have to wait so long.
  • HD
    Henry DONNER
    Aug 10, 2026
    5.0
    I came in to buy a bills mafia drink and medium fry. I used gift cards to pay for it and I was short by 3 dollars I had 100 dollars in my bag but they paid the 3 dollars left. this is definitely a mcdonalds that you would want to go to. the atmosphere is great and the mcdonalds is clean!
  • CR
    Cassandra Rowling
    Aug 5, 2026
    1.0
    Went here after work to pickup food for my children. I ordered on the app a happy meal 2 large fries and 2 sandwiches. I had to wait for 10 mins for them to bring the food out. Okay that was fines they then only put one medium fry in the bag so I went through the drive thru again and told the woman working. She told me to come inside. I parked and went inside and stood there for 15 mins before anyone even came over then the same girl who was working the drive thru came over I told her I needed 2 large fries that I paid for and she walked away and acted like she never heard me. I ended up leaving without the fries and the food we did get was ice cold and gross. I never leave reviews but I was in total shock as to how I was treated here. This is unacceptable!
  • MJ
    Maya Johnson
    Jul 29, 2026
    1.0
    I am extremely disappointed with this McDonald’s location. This wasn’t just a one-time mistake—it’s the third time I’ve had a bad experience here. The fries were stale and soggy, and my entire meal was cold by the time I got it. On top of that, I paid for three sauces but only received two. The last time I came here, they even gave me a completely different sauce than the one I ordered. It’s frustrating to pay for items and repeatedly not receive what you paid for. The customer service is just horrible. The girl taking orders was impatient and spoke rudely, making the experience even worse. After giving this location multiple chances, I’m done. I will never be coming back to this specific McDonald’s. Save yourself the frustration, save your money, and go somewhere else where they actually care about the quality of the food and customer service.
  • AA
    Angie
    Jul 29, 2026
    1.0
    Nasty service disgusting cold stale fries and lazy workers that don’t even do their jobs no competent workers.

Brand Certified Facts from McDonald's

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Certified August 30, 2026Yext Knowledge Graph
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