Certified by Chipotle Mexican Grill • May 17, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • May 17, 2026
Certified by Chipotle Mexican Grill • May 17, 2026
Monday10:45 AM - 10:00 PM
Tuesday10:45 AM - 10:00 PM
Wednesday10:45 AM - 10:00 PM
Thursday10:45 AM - 10:00 PM
Friday10:45 AM - 10:00 PM
Saturday10:45 AM - 10:00 PM
Sunday10:45 AM - 10:00 PM
Reviews
3.2
1,036 reviews
5 stars
352
4 stars
187
3 stars
95
2 stars
84
1 star
318
OC
Olive Chrisfield
May 6, 2026
4.0
The food is fresh but would like more variety in the salad bowl. Service is quick. Atmosphere is loud with not many seats that are comfortable.
KS
Kara Snow
May 5, 2026
1.0
Someone was tempting every item on the line, going from one thing to another WITHOUT sanitizing the probe. Meat into the salsa, sour cream ,cheese and etc. Just jumping from one to the other while im in line about to put my toppings on my bowl. I got some lettuce and called it a day. That is unsanitary and considered cross contamination. And why is everything always dry??? Rice and meat? This location is so inconsistent.
HN
Heather Nicholson
May 2, 2026
1.0
I got take out and let me tell you about the queso BURNED to the side of the side of the bins. They refilled the queso into the old bin and served right out of it. Old food covered the work station. My burrito was half the size they are usually supposed to be. I got half a scoop of rice and when I asked for more got told it’s extra. Extra for the correct amount of rice? My burrito is practically just the tortilla. Then I watched the guy who made my burrito make a co workers and he loaded up on everything and didn’t charge extra. Why am I paying $12 for a burrito that is a child size? Wish I took photos of the work station.
BV
Bojan Vanovac
Apr 17, 2026
1.0
I don’t even know where to begin with how bad this experience was. I ordered what should have been a simple meal, but what I got felt like a science experiment gone wrong.
First off, the salt—if you can even call it that. It tasted like someone dumped four kilograms of rock salt into the food, let it harden, then somehow melted it back in. Every bite crunched and burned at the same time. It wasn’t just salty—it was inedible. I had to spit out multiple bites because it literally felt like chewing on salted gravel.
Then there’s the overcooking. The meat was beyond dry—completely lifeless, like it had been sitting on the grill since last week. The rice was stiff and crusty, and everything tasted like it had been reheated ten times too many. No freshness whatsoever.
Honestly, this wasn’t just disappointing—it was borderline offensive. I’ve never had food so aggressively ruined. I couldn’t finish more than two bites, and I left feeling like I needed a gallon of water just to recover.
Absolutely unacceptable. I won’t be coming back.
KC
Kristi Cialone
Apr 12, 2026
1.0
I’m honestly so frustrated every time I come to this Chipotle. The staff is consistently unfriendly and completely inattentive. It feels like customers are an inconvenience rather than the reason they’re there. On top of that, the restaurant is always a mess. Tables are dirty, the floors look like they haven’t been cleaned, and the whole place just feels gross
The food station is no better, it’s always covered in leftover crumbs and bits of food, and no one even tries to keep it clean throughout the day. It’s really unappetizing to watch your food being prepared in such a messy, poorly maintained area.
What really pushes it over the edge is that they are constantly out of basic ingredients. It’s not just once in a while—it’s every single visit. And what’s worse, there never seems to be any urgency to restock or fix the issue. At that point, why even stay open if you can’t serve what’s on your menu?
Unfortunately, there is not another one in the area yet. So this is our only option.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill on Transit Road in Williamsville, NY?
Chipotle Mexican Grill is located at 8020 Transit Rd, Erie, Williamsville, NY 14221, United States.
What are the opening hours for Chipotle Mexican Grill on Transit Road?
Chipotle on Transit Road is open every day from 10:45 AM to 10:00 PM.
Does Chipotle on Transit Road offer pickup and delivery services?
Yes, Chipotle provides both in-store pickup and delivery services at this location.
What kind of food does Chipotle Transit Road specialize in?
Chipotle offers customizable Mexican menu options including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
How can I order food online from Chipotle Transit Road?
You can order online through the Chipotle app or their official order website at https://order.chipotle.com/.
Does Chipotle Transit Road accept credit cards and offer catering services?
Yes, this location accepts credit cards and provides catering services among other options like gift cards and online ordering.
What is the best way to contact Chipotle Mexican Grill at Transit Road?
You can reach Chipotle Transit Road by phone at +1 716-529-0918 or via email at ny.1475.transit@chipotle.com.
Are there any nearby fitness or gym facilities near Chipotle on Transit Road?
Yes, Body and Soul Fitness gym is located nearby where you can work out before or after enjoying a meal at Chipotle.
What nearby salons or spas can I visit around Chipotle Transit Road?
Supercuts hair salon and Nail Studio & Spa are close by; great options for beauty treatments before or after dining at Chipotle.
Are there other dining options near Chipotle Mexican Grill on Transit Road?
Yes, nearby restaurants include Pizza Plant Italian Pub and Avenue29 Foods, offering Italian and burger dining experiences respectively.
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