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McDonald's

3.5
(1,003 reviews)

Business Details

4090 Pearsall St, Williamson, NY
14589, United States
(315) 589-2878
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4090 Pearsall St, Williamson, NY
14589, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 4090 Pearsall St in Williamson, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
1,003 reviews
5 stars
333
4 stars
246
3 stars
183
2 stars
83
1 star
158
  • SV
    Sammi_ Verbridge28
    2 days ago
    1.0
    If I could give negative stars I would⭐️ 1-Star Review — Extremely Disappointed With This McDonald’s I am honestly beyond frustrated with the repeated treatment my husband and I have received at this McDonald’s in Williamson. This is NOT an isolated incident. We have had multiple negative experiences at this location, both inside the restaurant and through the drive-thru, and after what happened during our most recent visit, I have had enough. The attitude and disrespect from certain employees at this location are absolutely unacceptable. Every time we come here, there seems to be an issue with employees being rude, dismissive, and acting as though customers are an inconvenience. We are spending our hard-earned money here and should not have to deal with employees talking down to us, giving us attitude, or treating us like garbage. During our most recent interaction, my husband was treated completely disrespectfully. An employee told him to “go home and make the food” and even called him a “fat ass.” There is absolutely NO excuse for an employee to speak to a paying customer that way. I don’t care how busy the restaurant is, how stressed an employee is, or what kind of day they are having — customers should never be subjected to personal insults and verbal abuse from the people who are supposed to be serving them. And again, this isn’t the first time we’ve experienced this kind of behavior at this location. It has happened repeatedly, both inside and in the drive-thru. At this point, it feels like this is a management problem, not just an isolated employee problem. If management is aware of how customers are being treated and continues to allow it, that is extremely concerning. I am asking McDonald’s corporate and the franchise management to actually investigate this location, review the security footage and, if available, the drive-thru audio, and speak with the employees who were working during these incidents. I would also like management to address the way customers are being spoken to and treated at this restaurant. I am also requesting a refund for the purchase associated with my most recent visit, because after being treated this way, I do not feel that I received the level of service anyone should reasonably expect when spending money at McDonald’s. This location seriously needs to be evaluated from the ground up. If employees cannot treat customers with basic respect and professionalism, then something needs to change — whether that means retraining, management intervention, or disciplinary action. I have given this location multiple chances, and the repeated disrespect has completely changed my opinion of this McDonald’s. I would strongly encourage management to take these complaints seriously before they lose even more customers. McDonald’s: please investigate this location and contact me regarding both the employee conduct and my refund request.
  • KB
    Keith Burdick
    Aug 21, 2026
    5.0
    This McDonald's rarely gets things wrong. Usually fresh as well. They definitely seem to try hard and care. Recommended for a quick bite. 👌
  • VB
    Vincent Beck
    Aug 15, 2026
    1.0
    I understand being short staffed but tonight was ridiculous. Came thru with a friend for a late night munchie prepared with mobile orders already paid for. It took an hour to get to the first window just to find out they couldn’t find our mobile orders in the system for whatever reason. Mind you it was just a $5 bag.
  • SD
    Shelby Devries
    Aug 15, 2026
    1.0
    This is probably the worst McDonald’s I’ve ever been to, the wait for food every time is ridiculous. I understand being short staffed but the staff itself couldn’t care less about anyone’s time or bothering to be a decent human being. 30-40 minutes on a mobile order, get notified it’s ready for pick up and then after 35 minutes I asked for a refund they said they don’t know what happened to the ticket so I asked for a refund. It’s always something when we come here, it’s worth the extra 10 minutes to the Ontario location.
  • JC
    Jeff Cormier
    Aug 8, 2026
    1.0
    Ordered on app Should be open at 5am Got there at 5:10 not open, waited 15min still not open. Canceled order out $10 until refund gets processed. You should change the hours of operation to reflect actual time. I have been coming here since it opened 30+ years ago. Never coming back, deleted app.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Williamson, NY?

The McDonald's in Williamson, NY is open daily from 5:00 AM to 11:00 PM for dine-in, with drive-thru and delivery available until midnight.

Does the McDonald's at 4090 Pearsall St offer delivery and how can I order?

Yes, delivery is available every day from 5:00 AM to midnight. You can order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app.

Brand Certified Facts from McDonald's

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Certified August 23, 2026Yext Knowledge Graph
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