Japanese RestaurantBarBarbecue RestaurantRestaurant
Spending time with Friends and Family is what Gyu-Kaku is all about. Gyu-Kaku offers the fun of "Shared Plates" Gyu-Kaku, meaning "Horn of the Bull" in Japanese, provides the authentic Japanese yakiniku (grilled barbecue) dining experience where customers share premium cooked meats over a flaming charcoal grill, while sipping on Japanese sake, shochu, and frosty cold beers. Gyu-Kaku offers a wide range of meats including the best-seller Harami Skirt Steak in Miso Marinade and Certified Angus Kalbi Short Rib in Tare Sweet Soy Marinade.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.