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Chick-fil-A

4.5
(894 reviews)

Business Details

1290 Arsenal St, Watertown, NY
13601, United States
(855) 946-2647

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast Restaurant
Welcome to your Watertown Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the Honey Pepper Pimento Sandwich or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Chick-fil-A
1290 Arsenal St, Watertown, NY
13601, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
9/7/20266:30 AM - 10:00 PM
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Menu

1 menu · 75 items

Explore offerings from Chick-fil-A on 1290 Arsenal St in Watertown, with popular breakfast, meals, entrées, and sides available at this location.

Chick-fil-A Menu

75 items

Reviews

4.5
894 reviews
5 stars
641
4 stars
148
3 stars
39
2 stars
18
1 star
48
  • SS
    Solid Snake
    Jul 2, 2026
    3.0
    Good quality is good and up to standard. My only critique is that I use the mobile order. But everytime I come to the drive through and tell them I have a mobile order it takes just as long as it would have taken me to just order from the drive thru The drive thru tenant will have to go through my whole order again and ask me if I want to add or remove anything and if I need any sauces added. I think this is the responsibility of the customers: if you opted for the online order then the customer should be responsible if his order is correct or not and if he/she needs sauce it can be added on the app. I do the mobile order to save time and I spend just as much as not using the app now
  • SS
    Scotty75
    Jun 30, 2026
    2.0
    being ignored at a doordash pickup , worst customer service ever
  • KK
    Kendall
    Jun 22, 2026
    2.0
    Food was great but Drive-through was rough to say the least. The girl taking our order through the speaker was atrocious. She kept immediately forgetting what we asked for, putting things in wrong. We repeated ourselves a minimum of 6 times total and it was very aggravating. Felt like we weren’t being listened to at all. And we were in that line for a really long time and even after we got our food we couldn’t pull out of the line. Probably one of the worst experiences I’ve had at a Chick-fil-A.
  • AS
    Ashlee Salgado
    Jun 11, 2026
    5.0
    This Chick-fil-A always goes above and beyond! The customer service is consistently outstanding, and the manager, Merrit, is amazing. He regularly walks around checking on guests, making sure everyone is taken care of and asking if there's anything he can help with. His leadership clearly sets the tone for the entire team. The staff is friendly, attentive, and always provides a great experience. It's easy to see why this location stands out. Keep up the great work!
  • RL
    Rayhyonna Lee
    Jun 8, 2026
    5.0
    I want to give a huge thank you to the staff for making my 6-year-old’s special day truly unforgettable today! From the moment we arrived, everyone went above and beyond with their kindness and service. They sang “Happy Birthday” to her with so much enthusiasm and even surprised her with thoughtful gifts, which made her feel so celebrated and loved. While having a playground would have made the experience even better for the kids, the amazing staff more than made up for it. They created such a warm and welcoming atmosphere and made everything absolutely perfect. We truly appreciate all the effort they put into making her birthday so special. Thank you

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

This information is certified by Chick-fil-A and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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