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McDonald's

3.2
(1,501 reviews)

Business Details

2500 Mound Rd, Waterloo, NY
13165, United States
(315) 539-8927
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2500 Mound Rd, Waterloo, NY
13165, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2500 Mound Rd in Waterloo, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
1,501 reviews
5 stars
432
4 stars
280
3 stars
315
2 stars
168
1 star
306
  • JB
    Justin Bastedo
    Oct 21, 2026
    1.0
    Everytime I use the app to get free fries with the purchase of a drink they fill the fries about half way. So they falsely advertise any size fries with purchase of a soft drink to pull you in, barely give you any fries and take your money when you purchase more food. Very dishonest.
  • DM
    David Maiolo
    Oct 17, 2026
    1.0
    They cook their wait times (how long you actually wait to get your food). Look at you bag receipt timestamp of when they claim your order was delivered to you and the time you actually get it. It can be off by ten minutes or more. This is an example of how this franchise keeps in the corporate good graces (they manipulate the numbers they report, thus not tripping any major wait time flags), but Google reviews etc tanks them. As others said, "it's McDonald's", nobody is expecting Michelin 5 Star service. But as far as McDonald's experiences go, this is towards the bottom end. And yes, it's very likely they'll forget a sauce, a sandwich, give you no drink cup until you go back up and badger them, etc. Poor management in a nutshell
  • JH
    Jack Howell
    Oct 13, 2026
    5.0
    You have to order on the app. The rewards and deals are almost gone. You have to go to the counter to get a senior coffee ☕️ unless that is the only deal on the app you use to get a 99cent coffee. The points you build up can disappear if you don't use them fast enough.
  • JB
    Jake Bush
    Sep 27, 2026
    1.0
    I used to like this place but then I had the worst tasting food I’ve ever had! Never again! It was horrible! 🤮🤮🤮 that burger was so bad I should report you and you should be shut down. I don’t know what was in my cheeseburger but it wasn’t food.
  • PR
    Paul Riegel
    Sep 25, 2026
    1.0
    Pay window employee turned their back to us and just played on his phone for a good 3 minutes. Had to tap on the window to get his attention. Baffling the people they hire. Pictures and videos already sent to corporate.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 2500 Mound Rd, Waterloo, NY?

McDonald's is open daily from 5:00 AM to 12:00 AM (midnight).

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 12:00 AM (midnight).

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
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