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McDonald's

3.3
(779 reviews)

Business Details

3918 Oneida St, Washington Mills, NY
13479, United States
(315) 737-8970
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3918 Oneida St, Washington Mills, NY
13479, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 3918 Oneida St in Washington Mills, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
779 reviews
5 stars
248
4 stars
153
3 stars
156
2 stars
67
1 star
155
  • DR
    D R
    6 days ago
    2.0
    It’s bad enough that McDonald’s is no longer fast or cheap. My family frequently stops here as it’s in the neighborhood maybe once a week or every other week. The service is horrendous. They consistently get the order wrong and are rude. I can’t remember the last time they didn’t mess up something and they will just be flat out rude. Not to mention are busy taking their sweet time making you wait. Awful.
  • JB
    Jessica Baker
    Oct 17, 2026
    1.0
    ★☆☆☆☆ Waited 40 minutes for our order at the Washington Mills McDonald's on Oct 17th around 950pm, and we still didn't get everything we ordered. This isnt the first time we've waited over 40 minutes here either- yes we have learned our lesson now. When we walked in, there were maybe two-three orders ahead of us-already ordered and sitting down mind you and I saw one in the drive-thru. After waiting for 30 mins and only receiving half our order still waiting on fries, a milkshake, and a McFlurry. I can see the fries sitting in the basket and they have been for at least 5 minutes before I was given half my order. The food of course was cold and tasted like it had been sitting out-again I know. The service was the bigger problem. A counter employee in non-uniform clothing ignored two customers standing at the counter three times, until we spoke up for them. She then told them the store was too far behind to take their order and turned them away. Less than a minute later, two other customers walked in and had their order taken with no problem. I'll let readers draw their own conclusions about that. When I went up to ask about the rest of our order, I saw the same employee just standing with a bag of food in her hand talking to another employee about her cheer competition while orders were backed up. Clearly cannot mutlitask- as I have no issues with chatting in the workplace but get the work accomplished. When I brought it up, she argued with me continuing to stand there instead of moving quickly to do her job. The on-duty supervisor then wanted to come at me for telling his employee to stop standing around talking and work, trying to taunt us by leaning on the counter with his chin in his hand batting his eyes and acted like our wait was no big deal. He wasn't interested in solving anything. And certainly wanted to act childish. Not one person working had any sense of urgency for being so " behind". My husband is a retired veteran who used to cook for 170 people 3 meals a days for a retirement home- how could he handle that with a staff of 2 and they struggled with a staff of 6 (that I saw) & like I said the food tasted old- so how could that be if you are so behind everyone's food would be fresh right since you wouldn't of had the food made already or you wouldn't be behind I absolutely will be contacting the franchise owner and upper management.
  • ZP
    Zach Payne
    Oct 1, 2026
    2.0
    Waited in line for over 5 minutes on a lunch break, along with 3 others waiting longer.not one employee addressed a single on of us
  • PM
    P Mody
    Aug 24, 2026
    1.0
    Stopped last evening after 14 hours of driving. Ordered 2 1/4 pounders with cheese. They were burned so badly they were not edible. Had to wait for them for at least 10 minutes. The wait to order them was at least 5 minutes. The restaurant was not busy.
  • EN
    Eric Nelson
    Aug 11, 2026
    1.0
    Absolutely atrocious customer service, workers will purposefully ignore anyone at the cash registers, if you order from the mobile app be prepared to wait over half an hour and then they won’t announce when your order is ready. Can’t get simple orders correct. Manager has a terrible attitude and lacks communication skills

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 3918 Oneida St, Washington Mills?

McDonald's is open daily from 6:00 AM to 11:00 PM.

Is McDonald's drive-thru available and what are its hours?

Yes, the drive-thru is open every day from 6:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
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