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Dunkin' Zero
Brand Certified

Dunkin'

3.5
(436 reviews)

Business Details

65 Congress St, Troy, NY
12180, United States
(518) 326-0011
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Troy, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
65 Congress St, Troy, NY
12180, United States

Hours

Monday5:00 AM - 8:00 PM
Tuesday5:00 AM - 8:00 PM
Wednesday5:00 AM - 8:00 PM
Thursday5:00 AM - 8:00 PM
Friday5:00 AM - 8:00 PM
Saturday5:00 AM - 8:00 PM
Sunday5:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 65 Congress St in Troy, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.5
436 reviews
5 stars
187
4 stars
71
3 stars
53
2 stars
28
1 star
97
  • CH
    Christopher Hoyt
    Aug 11, 2026
    4.0
    Quick and straight but skimped my drink a bit. They got the ginger DeeBaby working 💪
  • PT
    Peter Tringali
    Aug 4, 2026
    2.0
    Store is severely understaffed. Ordered 2 coffees and it took nearly 40 minutes to fulfill the order. And even after 40 minutes to pour 2 coffees, the order was wrong. No management around to oversee the business. Just another example of a corporation trying to cut costs and earn bigger profits and not hiring and paying staff
  • SS
    Sea
    Jul 29, 2026
    1.0
    Amazed at the persistent incompetence of these employees. Can’t get orders right, bagels ALWAYS stale, croissants ALWAYS burnt, hash browns rock hard, they DUMP donuts in bags upside down so all the toppings come off, and today they sent the food delivery people to deliver food outside of the plastic bags they normally send on a day with heavy rain so my paper food bags get soaked on my steps in the rain. It actually feels like they’re trying to be insulting at this point. Seriously why aren’t these people being fired?? I love Dunkin and can’t stand that this location is chosen due to distance whenever I order delivery it’s seriously OBNOXIOUS.
  • JJ
    Jerry
    Jul 26, 2026
    5.0
    Great service and very friendly staff
  • HM
    haseeb modi
    Jul 12, 2026
    5.0
    A favorite place for many years, Donuts continue to fascinate. My son likes their donuts and Dunka latte. Do not expect ambience as this is a pick-up only, however, the staff are cheery and efficient, and that's a big plus. Nice place!

Brand Certified Facts from Dunkin'

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Certified August 16, 2026Yext Knowledge Graph
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