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Brand Certified

Chipotle Mexican Grill

3.4
(1,306 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
1759 Sheridan Dr, Tonawanda, NY
14223, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 1759 Sheridan Dr in Tonawanda, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.4
1,306 reviews
5 stars
510
4 stars
251
3 stars
123
2 stars
84
1 star
338
  • KH
    Kyle House
    Jul 13, 2026
    1.0
    Ask for steak, "it should be out in 10 min" okay I'll wait. 10 min go by and the cooked steak is just sitting on the counter, another employee goes to cut it and the tall "chef" with dreads told her off despite her saying multiple people are waiting for it. Guy goes back to the kitchen, drops multiple things on the floor and then re-uses them to do other things. Another 10 min go by and 2 more of us are waiting for steak, while it just sits there. We ask again when it will be ready, after 20 min, for them to say "we don't know when we'll have steak" we left without food. I have tried to get Chipotle around 10 times in WNY, and have only recieved food maybe 3 of those times
  • CA
    Cheryl Alonzo
    Jul 1, 2026
    3.0
    Something about the food is very spicy. Not sure if it's just the meat or the seasoning from the meat on the other items. You can always add spice but you can't take it away
  • RH
    Richard Herritt
    Jun 20, 2026
    1.0
    Ordered for family tonight. Confirmation email, arrived at specific time, daughter went in while I waited with our dog. When they acknowledged her, staff couldn't find order. Said would "remake order". 25 minutes later, I had counted 27 uber eats, online order, and counter customers go in and leave with their orders after the issue was identified with staff, while still failing to make our online order. Took 50+ minutes from online take out order submission to getting food. Worst customer service ever experienced at any Chipotle restaurant!
  • GM
    Gabrielle Mann
    Jun 18, 2026
    2.0
    There is not enough staff for the volume of business. Whenever I come to this location there is only one person making the food, bagging it, cashing out AND grabbing takeout orders at 11:30am. People want to be in and out for lunch hour.
  • JM
    Joseph Mann
    Jun 18, 2026
    1.0
    Its lunch time they just opened and already have a worker on break... 15 people in line they have 1 person making the food and cashing out people. They have 2 people doing Togo orders i think the have there priorities messed up...

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Tonawanda serve?

Chipotle Mexican Grill in Tonawanda offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial additives.

What are the opening hours of Chipotle Mexican Grill in Tonawanda?

Chipotle Tonawanda is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 26, 2026Yext Knowledge Graph
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