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McDonald's

3.5
(1,223 reviews)

Business Details

6481 Thompson Rd, Syracuse, NY
13206, United States
(315) 463-9622
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6481 Thompson Rd, Syracuse, NY
13206, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 6481 Thompson Rd in Syracuse, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
1,223 reviews
5 stars
443
4 stars
263
3 stars
229
2 stars
90
1 star
198
  • BL
    Brian LaClair
    Oct 22, 2026
    5.0
    Clean location and friendly staff
  • CC
    Chris
    Oct 14, 2026
    2.0
    It is hard to rate since this establishment was not open when we arrived. We were told they would not open until 4:15 when in maps it says they are 24 hrs. Feel bad rating them low, but we drive 30 minutes to have the listing be wrong.
  • AA
    A
    Oct 3, 2026
    1.0
    Be careful with this place or please just do not eat anything here. Our hamburger was undercooked, bun dry and vegetables clearly unclean same as the fries. They gave us refund but still this shouldn’t happen. Now the only positive thing I can say is one employee who was cleaning was the ONLY ONE showing concern and apologized trying to take care of customers (bc we were not the only ones complaining)
  • SN
    Shnazzy None
    Oct 3, 2026
    1.0
    ordered ahead to get my food for pick up at counter. got there 15 minutes later and my order still wasn't ready. The staff appeared busy but I informed them of my number and sat down. The woman working the front was very rude immediately standoffish like I was hassling them for just sitting and waiting. Then 7 more minutes later they gave me my food and I left. Got home and they got it all wrong. Almost purposely. If you get mobile food for pick up ALWAYS CHECK IT. They seem to take joy in leaving things out and getting things wrong for mobile orders. To make matters worse the way mobile ordering works is if it's wrong you need to drive back there. There is no in app way to dispute the food provided.
  • SP
    S P
    Sep 25, 2026
    4.0
    The restaurant actually closes for 45 minutes starting at 3:45AM. If you place a mobile order, and arrive at 3:45AM to pick it up, they turn you away. Mobile orders are accepted for the entire 45 minute period, which is very frustrating.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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