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McDonald's

3.3
(2022 reviews)

Business Details

501 Bay St, Staten Island, NY
10304, United States
(718) 273-6688
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
501 Bay St, Staten Island, NY
10304, United States

Hours

Monday6:00 AM - 1:00 AM
Tuesday6:00 AM - 1:00 AM
Wednesday6:00 AM - 1:00 AM
Thursday6:00 AM - 4:00 AM
FridayOpen 24 hours
SaturdayOpen 24 hours
Sunday4:00 AM - 1:00 AM

Reviews

3.3
2,022 reviews
5 stars
677
4 stars
394
3 stars
330
2 stars
196
1 star
425
  • LS
    London Smith
    1 day ago
    1.0
    I ordered my food all the time and for the first time in 2 years and 34 seconds they forgot half of my meal…BETTER SERVICE AND CHECK BEFORE YOU HAND IT OVER TO THE DELIVERY PERSON..
  • JL
    Jaz_ Lauf3y_fan
    Apr 30, 2026
    5.0
    Food is so good as always
  • IK
    Inna Karabut
    Apr 26, 2026
    1.0
    They won't let you use the restroom at this establishment. I do not recommend this place; the staff is rude and unfriendly.
  • RO
    R Official
    Apr 24, 2026
    1.0
    I recently visited this location to order a meal for my daughter, but unfortunately, the experience was very disappointing. The staff appeared to be engaged in an unprofessional dispute with other customers, which resulted in significant delays and a lack of service. I hope management addresses this behavior to ensure a better environment for families.
  • DF
    Dr. Fuller
    Apr 11, 2026
    1.0
    The manager at 501 Bay at S.I, NY 10304 refused to take my order at the register she also told an employee not service at the register pointing at the kiosk screen to place my order. I explained due to my previous experience my order is usually not how I prefer it. I'm particular with my food and the kiosk screen is not sensitive to a customers particularities. She kept insisting I order at the screen even told one of the employees to assist me. I asked why can't I order at the register, "we don't take orders here" I stated the person on line before me placed her order at the register, she ignored me and waved her hand saying I have customers waiting. When I tried to explain to the employee, she turned her head as if I wasn't talking to her. They both were very dismissive and rude towards me, customers should not be treated in this manner, I left feeling embarrassed and disrespected. Shame on the manager treating a customer this why and for letting your employee think this treatment is ok

Frequently Asked Questions About McDonald's

What are McDonald's Staten Island location's operating hours?

McDonald's at 501 Bay St, Staten Island, NY operates from 6:00 AM to 1:00 AM Monday through Wednesday, 6:00 AM to 4:00 AM Thursday, 24 hours on Friday and Saturday, and 4:00 AM to 1:00 AM on Sunday.

When is McDonald's delivery service available at this Staten Island location?

Delivery service is available from 6:00 AM to 11:00 PM Monday to Wednesday and Sunday, and 24 hours Thursday to Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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