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McDonald's

3.3
(2,042 reviews)

Business Details

501 Bay St, Staten Island, NY
10304, United States
(718) 273-6688
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
501 Bay St, Staten Island, NY
10304, United States

Hours

Monday6:00 AM - 1:00 AM
Tuesday6:00 AM - 1:00 AM
Wednesday6:00 AM - 1:00 AM
Thursday6:00 AM - 4:00 AM
FridayOpen 24 Hours
SaturdayOpen 24 Hours
Sunday4:00 AM - 1:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 501 Bay St in Staten Island, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
2,042 reviews
5 stars
684
4 stars
397
3 stars
333
2 stars
197
1 star
431
  • FS
    Fahad Hashmi Syed
    Jun 29, 2026
    5.0
    Khlore provided great customer service! She was friendly, helpful, and made my visit to McDonald's a pleasant experience. Thank you for the excellent service!
  • PQ
    Pilly Quiles-Galarza
    Jun 28, 2026
    2.0
    Ordered my food inside kyosk at 3:16pm, received my order at 3:56 pm. I was also in the middle of a fight with soda and rhen punches thrown between a manager and a customer. Food was cold and soda hot.
  • KL
    Kim Lin
    Jun 28, 2026
    1.0
    Ordered a drive thru and arrived at window. We were asked to pull over and parked to wait. Waited 20 mins and they totally forgot our order until we walked to window and asked. Ridiculous.
  • A
    Вова Бажан
    Jun 19, 2026
    1.0
    Bad experience at the drive-thru around 2 AM. I tried ordering at the speaker, but after the employee greeted me, nobody responded. I waited and asked if they could hear me, but still got no answer. Since there was no line, I drove to the window to explain. The employee was rude, claimed I skipped the line, refused to take my order, and walked away. Very unprofessional.
  • RH
    robert henderson
    Jun 18, 2026
    1.0
    Hello everyone who visit Macdonalds located at 501 Bay Street Staten Island. This place is most terrible Macdonalds I ever visit. The staff is disrespectful and serve cold food every time I visit. I keep giving them chances and it’s always wait in the front for your order. The Asian manager let the employees do what they want instead of teaching customer services and causing chaos at the drive thru.

Frequently Asked Questions About McDonald's

What are McDonald's Staten Island location's operating hours?

McDonald's at 501 Bay St, Staten Island, NY operates from 6:00 AM to 1:00 AM Monday through Wednesday, 6:00 AM to 4:00 AM Thursday, 24 hours on Friday and Saturday, and 4:00 AM to 1:00 AM on Sunday.

When is McDonald's delivery service available at this Staten Island location?

Delivery service is available from 6:00 AM to 11:00 PM Monday to Wednesday and Sunday, and 24 hours Thursday to Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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