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McDonald's

3.4
(2,132 reviews)

Business Details

1815 Forest Ave, Staten Island, NY
10303, United States
(718) 720-6907
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1815 Forest Ave, Staten Island, NY
10303, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1815 Forest Ave in Staten Island, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
2,132 reviews
5 stars
734
4 stars
428
3 stars
370
2 stars
150
1 star
450
  • JR
    jamie rogers
    1 day ago
    1.0
    This location is not open 24 hours! Lies!
  • JC
    Joshua Cintula
    Jul 2, 2026
    1.0
    Waited on the drive thru line for an hr only to be told if I was not Uber Eats pick up that they weren’t taking orders. New type of lazy
  • CC
    Claire Chen
    Jun 29, 2026
    1.0
    This is by far the worst McDonald’s I’ve been to. The customer service is consistently terrible. Every time we come here, we end up waiting an unreasonable amount of time while the employees ignore customers standing at the pickup counter, even when we politely ask for assistance. I’ve repeatedly seen completed delivery orders sitting behind the window for a long time without anyone bringing them out. The staff often have an unfriendly attitude, making the experience even worse. Management seriously needs to improve the service at this location. Today was the final straw. I ordered a coffee when my bus was still 12 minutes away. After waiting until my bus was only one minute away, I went to the pickup counter and asked about my order. The employee didn’t even make eye contact with me and simply said, “It’s coming.” Before I could finish speaking, she walked away and ignored me. I then noticed that my coffee had already been sitting behind the counter for at least three minutes, but no one bothered to hand it to me. Because of this, I almost missed my bus. The staff are consistently rude and seem to have no sense of urgency or respect for customers. I hope management takes these complaints seriously and improves the service at this location.
  • DG
    Destiny “Des” G.
    Jun 20, 2026
    1.0
    Absolutely horrible experience. We placed a curbside order with only three small items and ended up waiting over 25 minutes with no update. After waiting far longer than reasonable, we had to go inside to find out what was going on, only to be told that our order had been completely forgotten. To make matters worse, another customer also had to come inside because their order had been overlooked as well. The lack of organization, communication, and basic customer service was extremely disappointing. A simple order should not take that long, especially when it was never being prepared in the first place. I would not recommend this location and will not be returning.
  • EE
    Erum
    Jun 19, 2026
    1.0
    Worst McDonald’s ever. They will leave you hanging whether you’re in the drive through or doing curbside pick up. I would never come back even if this was the place standings

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Staten Island at 1815 Forest Ave?

McDonald's Staten Island at 1815 Forest Ave is open 24 hours a day, 7 days a week, with all-day service from 00:00 to 23:59 every day.

Does this McDonald's location offer delivery services?

Yes, the restaurant offers delivery services 24/7, including curbside pickup, same-day delivery, and no-contact delivery options.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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