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McDonald's

3.4
(2117 reviews)

Business Details

1815 Forest Ave, Staten Island, NY
10303, United States
(718) 720-6907
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1815 Forest Ave, Staten Island, NY
10303, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

3.4
2,117 reviews
5 stars
728
4 stars
426
3 stars
370
2 stars
149
1 star
444
  • JD
    Jonathan Durand
    6 days ago
    1.0
    No me encantó pedí una mac trío y no me dieron mi sobre del album del mundial dicen que en todos los mc donalds dan eso así que no me parece justo que haya comprado la Mac trio por las puras y no me vino con el sobre
  • JD
    J D
    6 days ago
    1.0
    For the second time they forgot to complete the hole order they missed the juices for my two kids and the sandwich for my wife they have a phone number that Is off of service can’t even complain to them for the mistake the manager should be on duty making sure that all the orders are complete as per request and make sure that they fix the phone please manager get your stuff onto a great experience to the customer get your job done as a manager be responsible for your customers and service
  • AD
    ALEXIS DRIVER
    6 days ago
    1.0
    It's a total disaster to place orders at the drive-thru window; they make drivers wait between 40 minutes and an hour to deliver the orders. The manager is disrespectful, yelling at the drivers and laughing at them.
  • MM
    Mabel
    Mar 20, 2026
    3.0
    Slow service.
  • ZZ
    Zain
    Mar 11, 2026
    1.0
    I had a very frustrating experience at this McDonald's location. I arrived at the drive-thru and waited in line. When I reached the speaker, no one responded. Eventually, I had to move forward to the pickup window where there was already one car ahead of me, which also took quite a long time. During this time, three cars behind me left the drive-thru because no employee was responding or assisting customers. I will also attach pictures showing the vehicles that left without being served. It also appeared that the order was marked as “ready” in the system long before it was actually handed over. Employees should be properly trained to mark orders as ready only when they are actually given to the customer. Marking them earlier creates unnecessary issues and delays. I also have complete dash cam footage of the entire situation, including the waiting time at the speaker and the drive-thru line, which clearly shows the delay. I hope management reviews this issue and improves staff responsiveness and training to avoid similar situations in the future.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Staten Island at 1815 Forest Ave?

McDonald's Staten Island at 1815 Forest Ave is open 24 hours a day, 7 days a week, with all-day service from 00:00 to 23:59 every day.

Does this McDonald's location offer delivery services?

Yes, the restaurant offers delivery services 24/7, including curbside pickup, same-day delivery, and no-contact delivery options.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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