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McDonald's

3.5
(1912 reviews)

Business Details

1660 Richmond Ave, Staten Island, NY
10314, United States
(929) 256-2726
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1660 Richmond Ave, Staten Island, NY
10314, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

3.5
1,912 reviews
5 stars
740
4 stars
409
3 stars
266
2 stars
142
1 star
355
  • JJ
    Jomart Joldoshev
    4 days ago
    1.0
    Probably the worst McDonald’s experience I’ve ever had. The girl at the cashier mixed up the order, acted extremely rude, and had absolutely no professionalism or respect toward customers. One skinny guy (maybe the manager) working there literally tried to fight me.😄 Completely unacceptable behavior. Management seriously needs to look at who they are hiring.
  • LR
    lori ruff
    May 3, 2026
    3.0
    It's been too long.
  • JE
    Joseph Esposito
    Apr 30, 2026
    5.0
    Nice neighborhood dinner. Good food, nice size portions, reasonable prices. Friendly service
  • AP
    Alison Perez
    Mar 30, 2026
    1.0
    I ordered in advance specifically to avoid waiting, but when I arrived I still had to sit in the drive-through for quite a while before being acknowledged. That alone was frustrating, but the situation became more upsetting when I realized an item from my order was missing.What bothered me the most is that no one mentioned the item was unavailable when I arrived. I only found out after I asked about it myself, and at that point I was told it was not available and was then offered a replacement. I completely understand that items can run out - that happens — but the issue was the lack of communication. If I had been told right away I would not have been upset.Waiting in the drive-through only to then find out part of my order was never prepared made the experience very disappointing. When customers order ahead, they expect the order to be ready and accurate, or at the very least to be informed immediately if something cannot be fulfilled.
  • SW
    Stephanie Walker
    Mar 30, 2026
    2.0
    My experience at this establishment was extremely disappointing. I visited on March 30, 2026 at 5:26 PM and went through the drive-through. Unfortunately, I did not catch the name of the employee who took my order, but his behavior was very unprofessional. He was rude, dismissive, and kept rushing me while I was trying to place my order—repeatedly asking “Is that it?” in a loud and impatient tone over the intercom. As a paying customer, I expect a basic level of respect, and this was far from it. To make matters worse, my order was incorrect. Thankfully, I checked it before leaving. I was given items I did not ask for, which is not only frustrating but also concerning, as people may have allergies or dietary restrictions. This experience was unacceptable. I strongly recommend that management provide better training and oversight to ensure customers are treated with respect and orders are handled accurately. I am truly disappointed.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Staten Island on weekdays?

McDonald's Staten Island is open 24 hours a day, 7 days a week, including weekdays.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7 with options like same-day and no-contact delivery.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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