Dunkin'

Reviews

• HS

  Hamster Shop

  Apr 28, 2026
  5.0
  Listennnn, I love this Dunkin, it’s my home Dunkin. But! You guys did me dirty the other day. Look at this dang bagel.
• TD

  Tosin d

  Apr 28, 2026
  1.0
  I have never dealt with such blatant disrespect and straight-up dishonesty in my life. I ordered a Dubai Chocolate Sundae, which is a premium item costing over $12. Instead of a sundae, they handed me a triple scoop of Dubai Chocolate in a bowl. I didn’t like the product anyway, so I politely asked if they could accommodate me with a different ice cream instead. This was apparently a huge issue for them; they rudely told me I would have to pay all over again. While I was trying to explain the situation, another employee was harshly telling the staff member to "charge me, charge me." After I left, I checked the Baskin-Robbins website to see what the Dubai Chocolate Sundae is actually supposed to look like. It was nothing like what I was served. This means they didn’t just give me bad service—they overcharged me for an item I never received. When I tried to address this, the manager (or GM) was argumentative and began yelling at me. Furthermore, it is extremely concerning that this location lacks any diversity; there is literally only one ethnic group working here. After the situation occurred, the staff was laughing and talking in their own language, which felt incredibly exclusionary and unprofessional. If this problem is not addressed and these rude employees are not disciplined or fired, I will be calling 311 to file a report with the state. I will also be contacting Dunkin’ Donuts and Baskin-Robbins corporate via email. This is 1/2 of the guys THEY KEEP REMOVING MY REVIEW!!!!
• HJ

  hermen ojeda jr

  Apr 28, 2026
  1.0
  Manager would not honor the points for cold brew coffee witch i have done dozens of time in the store and on the app. He also said go to the other dunkin and don't come to this one . Very unprofessional
• MP

  Matthew A Pacicca

  Apr 22, 2026
  1.0
  Bought the cheddar bagle twist to be heated cam out a little above room temperature. Went to use the bathroom, I was told it was for employees and police only. As I walked out the back door, the corridor smell was horrific and had signs of sewage that had not been cleaned.
• GV

  Grey Vila

  Apr 19, 2026
  1.0
  I do wonder do any corporate dunkin see these post because they are not doing anything about there staff attitude and customer service...and it look like they have poor management skill..They need to remove train them and or have a secret shopper to analyze there company

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