Experience a fresh take on American comfort food at Herbie's Burgers, Schenectady's newest destination for classic eats. Opened in August 2023, this restaurant serves up delicious grass-fed smash burgers, crispy hand-cut fries, and creamy milkshakes. Each item is crafted with care, using 100% organic grass-fed beef and house-made ingredients. With a menu that includes vegan-friendly options, Herbie's Burgers offers a modern spin on timeless favorites, perfect for a casual meal or a gathering with friends. Enjoy bold flavors and a welcoming atmosphere in the heart of the city.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.