Experience a modern take on American comfort food at Herbie's Burgers, opening soon in Saratoga Springs. Savor the classic smash burger, crafted with organic, grass-fed beef, or explore our diverse menu featuring delicious vegan alternatives. Each dish is perfected with high-quality ingredients, from our crispy hand-cut fries to our creamy milkshakes. Our house-made sauces add a unique touch to every bite, blending nostalgia with a fresh, contemporary flavor. Herbie's Burgers is the perfect destination for a satisfying and memorable meal.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.