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Subway

3.0
(158 reviews)

Business Details

(212) 486-7700
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Roosevelt Island Subway® Restaurant at 513 Main Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
513 Main Street, Roosevelt Island, NY
10044, United States

Hours

Monday8:30 AM - 10:00 PM
Tuesday8:30 AM - 10:00 PM
Wednesday8:30 AM - 10:00 PM
Thursday8:30 AM - 10:00 PM
Friday8:30 AM - 10:00 PM
Saturday9:00 AM - 10:00 PM
Sunday9:00 AM - 10:00 PM

Menu

1 menu · 137 items

Explore offerings from Subway on 513 Main Street in Roosevelt Island, with popular sandwiches, snacks & sides, dessert, and protein bowls available at this location.

Subway 53750-0 Menu en-US

137 items

Reviews

3.0
158 reviews
5 stars
44
4 stars
32
3 stars
20
2 stars
5
1 star
57
  • CG
    Cecilia Gerena
    Jul 2, 2026
    1.0
    I’ve had enough with the customer service at this Subway. Two employees a black guy and a woman in particular have consistently been rude every time I’ve gone in. It’s not a one-time bad day it’s a pattern. They act like they don’t want to work and give customers attitude for simply placing an order or asking for something. It’s honestly uncomfortable walking in because you already know you’re going to be treated with disrespect. If you don’t like working with customers, this isn’t the job for you. Management seriously needs to address this. A little kindness and professionalism would go a long way.
  • LW
    Li Weihao
    May 23, 2026
    1.0
    Sandwich good, service so bad, no smile no response. Even no place to sit down.
  • RC
    Rafael Cruz
    May 19, 2026
    1.0
    This is the second time I’ve ordered from this restaurant and had issues, and at this point it’s becoming extremely frustrating. The woman who handed me my order was unprofessional and clearly needs additional customer service training. Not only was the service disappointing, but none of the instructions on my order were followed. I specifically requested extra lettuce, mayonnaise, and Baja Chipotle sauce, yet none of that was included. There was also no salt, pepper, or oregano provided. What makes this even more upsetting is that this is not the first issue I’ve experienced here. The last time I ordered in person, the woman at the counter had an attitude simply because I asked for minor adjustments to the $3.99 value sub. I was told that absolutely nothing could be altered — no salt, no pepper, no pickles, nothing other than exactly what was listed on the menu — even though the menu itself clearly states that additional items can be added for an extra charge. As a paying customer, this level of poor service, lack of attention to orders, and dismissive attitude is unacceptable. I have now purchased from this location multiple times and continue to experience errors and unprofessional behavior. I would like someone from management to contact me directly regarding these repeated issues
  • JL
    Jessica De Leon
    May 15, 2026
    1.0
    Rude employees. I ordered around 12:40, and my order wasn’t ready until about 1:30, which is honestly insane. There were three workers standing around doing nothing and on their phones. I can see there have been other complaints about this too, which makes it crazy that nothing has changed apparently.
  • PH
    Paulo Henrique
    May 9, 2026
    1.0
    I honestly don’t understand how the black male employee here hasn’t been fired yet. There are already multiple reviews complaining about him, and after my experience, I can confirm they’re accurate. He is consistently rude, dismissive, and unprofessional toward customers. Instead of trying to help, he acts irritated whenever someone asks a question, and his attitude makes the entire experience uncomfortable. Customer service like this reflects badly on the business, especially when so many people seem to be reporting the same behavior. I really like Subway overall, but I would honestly recommend going to any other location besides this one.

Frequently Asked Questions About Subway

Where is Subway on Roosevelt Island located?

Subway is located at 513 Main Street, Roosevelt Island, NY 10044, USA.

What are the operating hours for Subway at 513 Main Street?

Subway is open daily from 8:30 AM to 10:00 PM.

Brand Certified Facts from Subway

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