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Subway

4.1
(433 reviews)

Business Details

204 E Thomas St, Rome, NY
13440, United States
(315) 337-4866
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Rome Subway® Restaurant at 204 E Thomas St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
204 E Thomas St, Rome, NY
13440, United States

Hours

Monday8:00 AM - 10:00 PM
Tuesday8:00 AM - 10:00 PM
Wednesday8:00 AM - 10:00 PM
Thursday8:00 AM - 10:00 PM
Friday8:00 AM - 10:00 PM
Saturday8:00 AM - 10:00 PM
Sunday8:00 AM - 10:00 PM

Menu

1 menu · 124 items

Explore offerings from Subway on 204 E Thomas St in Rome, with popular doritos® hot honey nachos, hot honey sandwiches, sandwiches, and snacks & sides available at this location.

Subway 13504-0 Menu en-US

124 items

Reviews

4.1
433 reviews
5 stars
232
4 stars
105
3 stars
41
2 stars
16
1 star
39
  • AA
    Anna
    Jul 30, 2026
    1.0
    When in for a protine pocket for my friend who's in the hospital. They didnt have ham asked if they could just do double meat of one of the meats that go on it so it's not skipped out on. One person said yes another said no. Said fine asked to do the turkey meal deal that the employee told me about asked if I could do a wrap he said yes made it then went to cash out the person cashing me out said oh you cant do that but ill do this where you can still get a deal. (It was no deal) then went to get a drink from the fountain (lemonade only non soda) and it wasn't working. Said are you kidding me. Walked out without a drink. Over all will not be coming back as they dont seem to know how to communicate effectively let alone let you get what you want.
  • KB
    Ken Barrett
    Jul 29, 2026
    5.0
    Your afternoon team lead is exceptional. The young lady was multi tasking and leading her team with the experience of a much older leader. The store was immaculate, the team did a great job keeping up with cleanliness.
  • SM
    Shaun Marshall
    Jun 29, 2026
    5.0
    Order was done perfectly and on time.
  • SY
    Steven Y
    May 27, 2026
    1.0
    They wouldn't let me make a basic substitution on a sandwich even though every other Subway does it. They need to learn how to properly serve customers.
  • BF
    Brittany F
    Apr 21, 2026
    1.0
    Went to pick up two orders placed online today, one for myself and one for my parents. App stated both orders would be ready by 3:55pm and orders placed at 3:38pm. When I arrived at 3:56pm both orders were marked ready but neither started. The only other customers were checking out and the store had 4 online order tags on wall not being worked on including mine and my parents. I had to give the names 4 times each and then they started to work on them and I sat down to wait. As they were working on them three other people came in to order and were not even addressed. I did not get the subs until 4:11pm, and the older gentleman working decided to start talking crap about how people are ordering with the bogo deals to the customer who stayed but still hadn’t yet ordered. This was the same worker who was standing around doing nothing when I arrived. He was very disrespectful and when we got the orders home all subs were missing items or not toasted as ordered. Completely unprofessional and dissatisfied with the workers and food. Will not go here again between the experience and low quality food and missing items.

Frequently Asked Questions About Subway

Where is Subway located in Rome, NY?

Subway is located at 204 E Thomas St in the Oneida sublocality of Rome, NY 13440.

What are the operating hours for Subway at 204 E Thomas St?

Subway is open every day from 8:30 AM to 9:30 PM.

Brand Certified Facts from Subway

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Certified August 23, 2026Yext Knowledge Graph
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