Stop & Shop

Reviews

• 11

  1Wdittmer

  Jul 22, 2026
  1.0
  Stop & Shop is often viewed as undesirable compared to competitors like ShopRite, Market Basket, and Wegmans due to higher prices, dated store layouts, and minimal investment in upgrades. Customer complaints frequently cite bare minimum staffing, out-of-stock items, and poor produce quality. High Everyday Pricing: Shoppers frequently note that Stop & Shop charges premium prices for basic staple items when compared to discount-heavy competitors.Pricing Disparities: The chain has faced scrutiny and legislative questioning over charging higher prices for identical goods in urban, working-class neighborhoods compared to wealthier suburbs.Outdated Store Experience: Even newly remodeled locations can feel dinghy and out of touch. Customers often complain about long checkout lines, closed service desks, and a lack of on-site butchers or engaging bakery sections.Stock and Labor Issues: Many locations struggle with low staffing and empty shelves, severely impacting the reliability of their in-store and delivery operations.Poor Product Quality: Multiple reports highlight inferior produce quality and meat selections compared to regional competitors known for their fresh departments.
• WD

  Willie Dong

  Jul 4, 2026
  5.0
  I follow our Store Rules.
• AY

  Alexey Yudo

  Jun 5, 2026
  1.0
  Do NOT buy guiness extra stuot 6 pack there, or at least check the bottles before you do. It's always at least one bottle is empty. This time there were 2 empty bottles. Every time this pissess me off, and every time I forget to check, and every time this happens.
• DJ

  Dani Jay

  May 23, 2026
  1.0
  I have been yelled at by the customer service manager the blonde with glasses and the women with purple hair They always walk away when the pick up area is busy And the blonde talks down to employees its crazy how shes posted in the self checkout area as a manager She always gives me nasty looks and whispers to who ever is around I spend over 500 a month here It is a great store but the employees aren't always nice I had a situation in the deli department where two older women were nasty to me but super sweet to my boyfriend literally Infront of me day and night he asked for the same thing and all of a sudden they had it And the seafood dept closes early and lies about times They are suppose to be open till 7 and the man there told me 6
• RG

  roseann grandelli

  Apr 30, 2026
  2.0
  Their 3rd party deliveries are poorly managed ...they seem to have no regard for ...the delivery time given it seems to not matter its determined by who shows up ...its usually an Uber driver who drives a car ..and may not have room etc . It needs to be revamped or go back to employees who have stake in the game for good customer service because they work for the store.

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