Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 358 Lake Avenue in Rochester. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
We ordered a 9 dollar box and they rung up the wrong order, they acted very mad when we corrected them and told them we did not order that. They told us to go back through the drive thru even though there was no one behind us. So we decided to leave. Horrible service
KS
Knightmare Senpai
May 6, 2026
1.0
Went through the drive thru and this has got to be one of if not THE slowest taco bell drive thru's I've ever gone through. DO NOT come here at night if you want a quick bite to eat.
TT
Tandytd
May 6, 2026
1.0
I’m extremely disappointed with the experience at this Taco Bell location. The staff working there seriously lack professionalism, customer service skills, and basic manners. Many employees act as if customers are bothering them instead of understanding that customers are the reason the business exists.
A lot of people avoid this location because of the behavior and poor management inside the store. The lobby is often closed or poorly managed, people stand around talking instead of working, customers wait in line for very long periods, and delivery drivers — who rely on deliveries to survive day to day — are left waiting while employees show little urgency or concern.
They are keeping everything close and smoking outside and an overall environment that feels unorganized and unprofessional. From a customer’s perspective, it seems like nobody is being held accountable because employees still get paid whether the work gets done properly or not.
I strongly recommend that management seriously evaluate the current team and make changes before the business continues losing customers and revenue. Improving customer service, efficiency, and professionalism could completely change the reputation of this location and significantly improve profits. Kick them out and get new team member with a good manager your business will boom with 3x profit, I bet.
DC
Donny Carter
May 1, 2026
1.0
Why is this Taco Bell even still open?! This is the worst Taco Bell in the city and it’s brand new! Food takes for ever and always taste like it’s been sitting around. I ordered on DoorDash and watch three dashers cancel my order because the were waiting for my food to be done ordered over an hour ago and still waiting. Called the store and no one will even answer the phone. At this point just close it down because i won’t be ordering from them again.
GG
Gabriel
Apr 21, 2026
1.0
I want to raise a serious concern about the service at this Taco Bell.
There appears to be a pattern where customers are told to “stay back” because food isn’t ready, while the line is being controlled in a way that makes it seem like orders are moving on time. In reality, there are noticeable delays that aren’t being communicated honestly.
Because of this, many customers ..including myself...have chosen to leave rather than continue waiting without clear updates. It creates frustration, confusion, and a lack of trust in how orders are being handled.
What makes this even more concerning is that the location already has a low rating (around 2.7), and experiences like this only reinforce why customers are dissatisfied. Instead of improving, it feels like the same issues are continuing.
Customers deserve transparency, accurate wait times, and to feel respected..not managed for appearances. Right now, the experience is discouraging enough to drive people away.
I hope this issue is taken seriously and real improvements are made.
What are the operating hours for the Taco Bell at 358 Lake Avenue in Rochester?
This Taco Bell is open every day from 7:00 AM to 3:00 AM.
Does the Taco Bell at 358 Lake Avenue offer drive-through service?
Yes, this location offers drive-through service daily from 7:00 AM to 3:00 AM.
Can I order food online or via mobile app from Taco Bell at 358 Lake Avenue?
Yes, you can order ahead online or through the mobile app for pickup or delivery.
What types of menu items are available at this Taco Bell location?
The menu includes classic tacos, burritos, Crunchwrap Supreme, Cheesy Gordita Crunch, as well as vegetarian and breakfast options.
What payment methods are accepted at Taco Bell on Lake Avenue?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does the Taco Bell at 358 Lake Avenue serve breakfast?
Yes, this location serves breakfast along with lunch and dinner.
Are there seating and restroom facilities available at this Taco Bell?
Yes, the restaurant has seating and restroom facilities and welcomes families and children.
What nearby places can I visit before or after eating at Taco Bell on Lake Avenue?
You can visit Strong Memorial Hospital, nearby supermarkets like ALDI USA, or check out local churches such as First Zion Tabernacle Church.
Are there automotive services near the Taco Bell at 358 Lake Avenue?
Yes, nearby options include Mike's Auto Sales, Chelia Motors, Evergreen Carwash, and Napa Auto Parts for vehicle needs.
What convenience stores or gas stations are close to this Taco Bell location?
Speedway gas station and convenience store is located nearby for quick stops before or after your meal.
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