Location.com logo
Brand Certified

McDonald's

3.2
(2,037 reviews)

Business Details

820 Culver Rd, Rochester, NY
14609, United States
(585) 288-1182
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
820 Culver Rd, Rochester, NY
14609, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 820 Culver Rd in Rochester, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
2,037 reviews
5 stars
617
4 stars
370
3 stars
346
2 stars
202
1 star
502
  • RL
    Ryan Longstreth
    3 days ago
    1.0
    Asked for fresh fries...didn't get any Chicken on my sandwich was burnt only took one bite and had to throw it away Lobby is DIRTY
  • DD
    Dave
    4 days ago
    1.0
    I just had the worst looking and horrible tasting quarter pounder I've had from a McDonald's. This is also my first time posting a review because it was that bad. Poorly put together and extremely flat so it didn't even fit the bun. Not worth the price at all for what they charge now. Do not come to this McDonald's
  • MV
    matthew vincent
    Oct 31, 2026
    1.0
    This has to be one of the worst McDonalds in America. Represents the neighborhood appropriately
  • DS
    Diam Sanchez
    Sep 15, 2026
    1.0
    I placed an order and got no straws with my beverages so I was waiting for the straw at the window and the worker at the window was on the phone talking to her friend and I was waiting there for about 30 mins beep and all and no response until she looked at me and said they have no straws so I went inside to see for my self and tell me why the employees are drinking with a McDonald straw -they didn’t give me a heads up before ordering that there was no straws and the customer service sucks and I wasn’t even able to get my money back this location needs to be fixed and run by adults that care about their job and will actually do the job right waste of money that I couldn’t even get back !!!
  • TB
    Teresa Bouwens
    Sep 10, 2026
    1.0
    Absolutely ridiculous experience. I waited 45 minutes for my order while watching it sit on the counter the entire time. During that time, I watched at least 20 other people receive their orders before me, even though I had already been waiting. When an employee finally asked what I was waiting for, I explained that I had been waiting for my food. I then had to wait another 20 minutes before they actually gave it to me. By the time I received it, the food was completely cold. To make matters worse, the staff was incredibly unfriendly and unhelpful. I could also hear an employee openly talking badly about other employees instead of actually doing their job. 45 minutes of waiting, another 20 minutes after being asked about my order, and cold food at the end of it. The entire experience was frustrating, unprofessional, and honestly ridiculous. I definitely won't be coming back!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 820 Culver Rd, Rochester?

McDonald's at 820 Culver Rd is open daily from 5:00 AM. It closes at 1:00 AM from Monday to Saturday and at 11:00 PM on Sunday.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, McDonald's at 820 Culver Rd offers drive-thru service daily from 5:00 AM until 1:00 AM Monday through Saturday, and until 11:00 PM on Sunday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: