Location.com logo
Brand Certified

McDonald's

3.6
(995 reviews)

Business Details

3781 Westridge Rd, Rochester, NY
14626, United States
(585) 720-6010
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3781 Westridge Rd, Rochester, NY
14626, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 3781 Westridge Rd in Rochester, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
995 reviews
5 stars
382
4 stars
236
3 stars
155
2 stars
68
1 star
154
  • SS
    Strangedays
    1 day ago
    1.0
    Food is always cold and workers are rude. Also, DO NOT ORDER SWEET TEA HERE. Twice in a row I’ve gotten it and it tastes and looks like dirty sink water. Never going to this location again.
  • AA
    Aaron
    Oct 30, 2026
    1.0
    Food was late, order wrong every time, bad food, go to Burger King instead
  • ES
    Edith “Edie” Smith
    Oct 25, 2026
    5.0
    Post covid- most fast food restaurants seem to have so so/poor customer service and the food barely edible. Sadly, most McDonalds fit this criticism, however, they're are a few locations worth giving props to. This McDonalds on West Ridge Road, across from Walmart, and near Elmgrove Rd continues to be top notch. Today, was no different. Amy, (who I would say is part of the management team) was running the place with great service. It even appeared that the restaurant might have been short staffed, but you wouldn't really have known it. My family ordered through the kiosk and waited for the food at a table. We didn't have a number and expected to be called up to get our order, but within a few minutes, Amy had the food out to us hot, and exactly as ordered. Not one mistake, which has just seemingly become the expected norm. Kudos to the staff at this McDonalds. Each time we've driven out of our way to go there we've not been disappointed. We literally purposely passed over 3 or 4 other locations just because we have had better service here. Thank you to Amy and whomever was working in the back for her. We'll done!
  • MW
    Marianne Walsh
    Oct 25, 2026
    1.0
    Food was ice cold
  • ML
    Marquette Loyd
    Sep 4, 2026
    1.0
    This McDonald's creates it own policies to limit or hinder customers experience. I wanted to buy a happymeal for a toy but I did not want the food as my family does eat it. I was willing to pay the happymeal price for the toy but didnt physically want to take the food. The reasoning is if they sell the toys without the food they will run out of toys. If you are selling them you will expend your stock anyway so what difference is made with this "policy"? This seems like retaliation against all customers over a non issue that could be solved by capping the amount of toys (happymeals) can be bought. It is fast food there is no need for mind games.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 3781 Westridge Rd, Rochester, NY?

McDonald's is open every day from 6:00 AM to 11:00 PM.

What hours is the McDonald's drive-thru open?

The drive-thru operates daily from 6:00 AM until midnight.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: