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McDonald's

3.5
(2,409 reviews)

Business Details

420 Monroe Avenue, Rochester, NY
14607, United States
(585) 271-2547
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
420 Monroe Avenue, Rochester, NY
14607, United States

Hours

Monday7:00 AM - 11:00 PM
Tuesday7:00 AM - 11:00 PM
Wednesday7:00 AM - 11:00 PM
Thursday7:00 AM - 11:00 PM
Friday7:00 AM - 11:00 PM
Saturday7:00 AM - 11:00 PM
Sunday7:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 420 Monroe Avenue in Rochester, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
2,409 reviews
5 stars
862
4 stars
467
3 stars
459
2 stars
202
1 star
419
  • HC
    Harmonious Chaos
    2 days ago
    1.0
    Don’t go inside or use the app unless you have 30+ minutes to wait. For a drink. Drive-thru gets full priority. Use the drive-thru.
  • VV
    Vanna
    Oct 30, 2026
    1.0
    I came in this morning and witnessed a bunch of kids cutting in line crossing boundaries just to ask for a water cup and still soda stop giving out water cups to kids in the mornings start standing up to your community so people that come in and pay for food and drinks get great customer service instead of being bombarded by kids crowding them in line stop giving out water cups in the mornings create boundaries it won't stop disruptions from your morning Rush
  • RN
    Ryan Norris
    Oct 24, 2026
    1.0
    These self service kiosks have to change. They are seemingly always out of receipt paper (at every restaurant), and by the time you realize you’re not getting a receipt, your order number is no longer on screen. If they had counter service open, I’m sure I could get it resolved, but the dining room is full of unhappy customers waiting for their orders. Bad enough vibes that I just left hungry.
  • AG
    Angel Gonzalez
    Oct 24, 2026
    3.0
    The food is good the service is bad. I don't like the long wait times it's like they only do drive thru and they forget the front line
  • JA
    Julie Alcrest
    Oct 3, 2026
    1.0
    Time spent and McDonalds 27min waiting for a Coffee, bacon, bagel, and a hash brown. Order 10minutes ahead of time. When I pulled up to the window, I was told by Christopher that the food wasn’t ready and to pull off to the side. I told him I would wait right here because I always have to pull off to the side and I’m not waiting longer than I need to, he rolled his eyes at me and slammed the window. Finally, after about 10 minutes, he came back to the window, basically tossed me. My food rolled his eyes at me and shut the window. Christopher was absolutely unprofessional and I don’t think that’s it’s his fault. I’ve dealt with management before and they are extremely unprofessional. One of them was even nodding out in the back. That’s an absolutely disgusting place to eat. I will never come back here.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours every day of the week.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, the McDonald's has a 24/7 drive-thru service available every day.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
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