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McDonald's

3.2
(1,660 reviews)

Business Details

1965 Chili Ave, Rochester, NY
14624, United States
(585) 464-0730
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1965 Chili Ave, Rochester, NY
14624, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1965 Chili Ave in Rochester, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
1,660 reviews
5 stars
505
4 stars
310
3 stars
296
2 stars
149
1 star
400
  • KS
    Krista Sweetser
    3 days ago
    1.0
    The employees really dont pay careful attention to details for DoorDash orders. Literally EVERY time I order through Door Dash, theybdont give the courrier everything for the order. AI was missing half this time and it was my kids food! I got a refund for the food but now I still get to pay for another delivery which was the part that was not refunded. 😠 It wasnr thebDoor Dash courriers' fault....they cant see inside thebsealed bag to confirm everything is there. This on McDonalds employees.
  • LR
    Lianet Sanchez Rodriguez
    Jul 3, 2026
    1.0
    The place was nasty, they didn’t have hand sanitizer. The tables were not clean. The workers didn’t have the hair covered. In the bathroom they didn’t have hand soap neither paper towel. I ordered for a pick up and they took 30 minutes to get my order ready with me asking several times asking for it. Everything was bad and nasty I don’t recommend going there.
  • A
    엠마
    Jul 3, 2026
    1.0
    I ordered two meals and drinks. We waited about 20- 40 minutes for our food, even though the restaurant was not busy. When the food arrived, part of our order was missing, including the fries and the side vegetables that came with the burger. The customer service was disappointing. The staff did not seem organized or focused on customers. I also noticed a strong smell of marijuana, which I found very unprofessional. This was not my first visit. I come here often, but I continue to experience the same problems, and the service has not improved. A good team should communicate with each other, work together, double-check orders before serving customers, and make customer service a priority. I hope management provides better training so future customers have a better experience.
  • RS
    Reba Spivey
    Jul 3, 2026
    1.0
    The whole experience was terrible waited 45min fr sausage,biscuit and cheese paid $7,my advice no one go there fr even water......and that's free
  • SL
    Sandra Law
    Jun 27, 2026
    1.0
    If I could give zero stars I would. Just waited 40 min for curbside, after 20 my daughter went in to get it and the staff completely ignored her. Including the manager who was on their phone. Finally someone brought the food out to the car (walking by my daughter who was still inside trying to get help) and he was nice, but seriously unacceptable to ignore people and make them wait that long.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 1965 Chili Ave, Rochester?

Delivery is available daily from 6:00 AM to 11:00 PM.

What time does the McDonald's drive-through open and close?

The drive-through operates every day from 6:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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