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McDonald's

3.7
(1,851 reviews)

Business Details

1571 Ridge Rd E, Rochester, NY
14621, United States
(585) 266-0109
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1571 Ridge Rd E, Rochester, NY
14621, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1571 Ridge Rd E in Rochester, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.7
1,851 reviews
5 stars
735
4 stars
399
3 stars
319
2 stars
134
1 star
264
  • MC
    Mia Colon
    5 days ago
    5.0
    Great food! Worth the wait, drive thru was a long line and workers were very sweet! My fries were super hot and fresh, best fries I’ve EVER HAD!
  • EE
    Elianna
    Oct 30, 2026
    1.0
    The employees are so rude and nasty it’s crazy 💀😭 And while waiting for my food a mouse ran out from under the McFlurry machine man this place is just a hot mess 🤦‍♀️
  • GE
    Gianna Elliott
    Oct 25, 2026
    1.0
    If I could give this place ZERO stars I would, this it Absolutely RIDICULOUS. This is now the SECOND time I’ve ordered a sausage, egg & cheese and received BACON instead. I ordered what I wanted for a reason, and apparently nobody can be bothered to check the food before handing it out. I AM ALLERGIC TO BACON. This is not just an inconvenience or a simple mistake when someone’s health is at risk! How hard is it to read an order and make sure the correct food is in the bag? The fact that this has happened TWICE is completely unacceptable. People trust restaurants to get their orders right, especially when food allergies are involved. I shouldn’t have to worry about whether the food I’m given could make me sick every time I order breakfast. Your employees need to take orders seriously and pay attention to what they’re putting in customers’ bags. This is beyond frustrating, and I’m extremely disappointed with the lack of care. Do better, McDonald’s. People’s health is not something to play with & to top it off DoorDash NEVER gives me refunds for this and it ALWAYS comes up to over $17
  • MC
    Matthew Cusimano
    Oct 20, 2026
    1.0
    I'm pretty sure this place trains their employees in order INaccuracy. This is the closest option to our house, and unfortunately the majority of the employees are more worried about getting stoned in the parking lot than they are with actually taking or producing orders correctly. I've had to send food back 3 times for 1 order on multiple occasions. I was there tonight getting dinner for my family after baseball practice, and unfortunately, I did not actually check their work. I gave the lady at the pick up window a thumbs up asking if I was all set and she gave me one back because she was too stoned to actually talk to people. Then, when I got home I realized I was missing 2 of my kids' main items (I know, it's my fault for not checking their work). I drove back, and attempted to get the items made. It seemed like quite the inconvience to the expo, but I eventually received my missing items. This time I did check, and shocker, a stock double quarter pounder was made wrong, so we tried a 3rd time. Good thing I actually checked their work this time. On my way out, there was a person with an employee shirt on sitting in their car right outside the front door getting high with their window open. I guess there really isn't any need to hide it when nobody care. I just hope nobody gets hurt along the way. Anyways, check their work because it's probably wrong.
  • HH
    HiSo_RAGE
    Oct 7, 2026
    1.0
    This has got to be the most ghetto slow and unprofessional McDonalds I’ve ever been to Window staff are rude and laugh at customers when they don’t get what they paid for Always on their phones every time I go there There could be a line of cars around the building and a full front room and they’re sitting there on phones laughing with each other playing and jumping around like a bunch of animals Where is the customer service with a smile And they all want more money well they don’t deserve it especially at this restaurant if you could even call it that The place is never clean the floors are sticky The food is always old and 90% of the time you don’t get your full order or the wrong order

Frequently Asked Questions About McDonald's

What are the regular opening hours for dine-in at McDonald's located at 1571 Ridge Rd E, Rochester, NY?

McDonald's at 1571 Ridge Rd E, Rochester, NY is open daily from 5:00 AM to 11:00 PM for dine-in.

What are the drive-through hours at this McDonald's location?

The drive-through is open daily from 5:00 AM until midnight at the 1571 Ridge Rd E location.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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